Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions
 

Recruitment Specialist
Big For a Day Program Specialist, Highland Street Americrops Ambassador of Mentoring
Match Support Specialist, Part-Time (15 hours/week)

Data Analysis Coordinator, Part-Time (30 hours/week)

 

 
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Recruitment Specialist


Big Sister Association is seeking a dynamic individual to join our Recruitment & Community Partnerships team as the Recruitment Specialist. Responsibilities include, but are not limited to staffing Big Sister information tables and sessions to recruit volunteers and girls; working with Big Sister’s advocacy boards and teams to recruit and engage volunteers (e.g. The Diversity Council, The Alumnae Association, Big Sister Ambassadors, etc.); and assisting in the development of social media recruitment campaigns.
 
 
Recruitment and Community Outreach
  • Represent Big Sister Association in organizations and in the community to recruit women and girls to meet agency goals.  
  • Staff Big Sister Association recruitment events and speak on behalf of the agency at information sessions hosted by corporate and community partners
  • Identify prospective recruitment partnerships from among businesses, colleges, universities, women’s associations and community/neighborhood groups
  • Assist in the development of targeted recruitment plans to meet diversity and geographic goals  
  • Assist in the development of social media recruitment campaigns: blogs, Twitter, Facebook, etc.
  • Maintain current Big Sister postings on volunteering web sites and researching new web sites on which to post
  • Conduct pre-screening of volunteers before moving them forward to interview stage
 
 
Recruitment Program Coordination
  • Provide administrative support to Big Sister Association’s advocacy groups –The Diversity Council and Alumnae Association
  • Coordinate recruitment program events including the Diversity Council’s semi-annual public dialogue series, Conversation Among Women; and the Alumnae Association’s advocacy and networking events designed to engage former Big and Little Sisters and inspire them to advance Big Sister’s mission
 
 
Administrative
  • Identify and schedule recruitment, networking, and visibility events as approved
  • Update all databases and the Agency Information Management system (AIM) in a timely and accurate manner
  • Meet or exceed customer service standards with Big Sister staff and external partners
 
 
Qualifications
 
Education/Experience:  
  • Bachelor’s degree or leadership experience in public service, community organizing,  account management, or marketing/communications
  • Spanish Fluency Preferred 
  • Excellent oral and written communication skills
  • Strong commitment to girl’s and women’s issues 
  • Strong attention to detail and proven project management skills
  • Takes initiative, proactive, and optimistic
  • Ability to give and receive feedback as a tool for growth
  • Must have experience using MS Office: Word, Excel and PowerPoint
  • Skilled at providing customized guidance, direction, coaching and customer service via phone, e-mail and in person
  • An understanding of Boston neighborhoods and key community organizations
  • Exceptional interpersonal skills in working with diverse individuals and groups.  Awareness, understanding, and appreciation of what it takes to build diversity
  • Car or access to a car required.
 
Reports to: Manager of Recruitment
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to apply.  If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 

TO APPLY
Please send cover letter and resume with Recruitment Specialist in the subject line to: hr@bigsister.org




Big For a Day Program Specialist
Highland Street Americorps Ambassador of Mentoring
 
 
 
About AmeriCorps: 
AmeriCorps is a national community service program that gives people an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Highland Street AmeriCorps Ambassadors of Mentoring is an AmeriCorps Program where members serve in mentoring programs across Massachusetts. 
 
Organizational Description:
Mass Mentoring Partnership (MMP) is fueling the movement to expand quality mentoring for youth to meet the needs of communities across Massachusetts. MMP serves more than 250 mentoring programs statewide supporting 30,000 youth in mentoring relationships. We work with mentoring programs and youth development organizations to assess programmatic needs and organizational capacity to provide customized strategies that strengthen youth, families, and communities. 
Mass Mentoring Partnership’s AmeriCorps program, the Highland Street Corps Ambassadors of Mentoring, is currently recruiting six Ambassadors for the 2015 program year, which begins on January 5, 2015 and runs through June 30, 2015. AmeriCorps Ambassadors complete six months of service at a host organization in Massachusetts. One Ambassador is placed at Big Sister Association of Greater Boston.  
 
Host Site Description:
Big Sister Association of Greater Boston is the oldest and largest mentoring organization in New England exclusively serving girls and is a nationally recognized leader in providing gender-specific mentoring services. Founded in 1951, Big Sister Association has been helping girls realize their full potential by providing them with positive mentoring relationships with women. In our first year we served six girls. We serve over 2,500 girls annually throughout 69 cities and towns within Greater Boston. Our vision is to create a mentor-rich community where every girl has access to the individual guidance and support she needs to inspire her to excellence in school, at home, and in the community. Throughout our history, our programs have evolved to meet the ever-changing needs of women and girls, but our mission and purpose have stayed the same: to broaden a girl’s horizons and open her world to possibility through the transformative power of mentoring. 
 
Our programs are preventative and specifically designed to address girls’ unique social-emotional needs and help girls build confidence in their capacity to learn, competence in their decision making, and caring – their capacity to create healthy positive relationships with peers and other adults.
 
Host Site Project Description:
The Ambassador of Mentoring will develop and provide support for the following projects: 
 
I. Program Development: The Ambassador of Mentoring (AOM) will work to improve processes and administrative and programmatic components of Big Sister’s Big for a Day (BFAD) program. Monthly, the BFAD program aims to serve 25 girls from the Community-Based Mentoring Program’s waitlist by matching them with Big for a Day Big Sisters for a one-day event. The events are sponsored by community partners and incorporate a number of diverse activities, usually related to STEM, the Arts, Health and Fitness, or Job and College Readiness. The AOM will work with the Community Based Mentoring and Recruitment and Community Partnerships teams to enroll girls in the BFAD program, provide customer service calls to families, and ensure participation. The AOM will also be expected to execute monthly events in order to observe programmatic strengths and areas for improvement, and make recommendations based off observations. 
 
II. Volunteer Engagement: In addition to serving girls on the waitlist, the BFAD program has two other main functions: 1. to engage volunteers in quality mentor-based experiences that motivate them to become full-time Big Sisters in a long-term 1-1 program (either Community Based Mentoring or School Based Mentoring); and 2. to engage community and corporate partners that can offer additional experiences and resources to the girls served by Big Sister Association. The AOM will work to engage volunteers through the BFAD program, improving the volunteer trainings and the overall volunteer experience. 
 
Essential Functions of the Position (required):
  • Be able to complete a minimum of 900 hours of documented service to complete host site project
  • Complete all required AmeriCorps documentation and monthly reporting
  • Satisfactorily complete host site service project
  • Complete at least 1 collaborative community service projects to benefit the field of mentoring outside the host site
  • Maintain a service portfolio and blog posts
  • Must be able to commute to all corps-wide trainings and events to cultivate future non-profit leaders. Responsibilities include attending a day-long orientation session in January, monthly corps meetings, a February retreat and one week-long community service planning session – Meetings located in Boston, MA
  • Maintain a service portfolio 
  • Must be able to effectively manage time and meet competing demands
  • Complete all professional development requirements as part of member contract
 
Qualifications:
  • BA/BS strongly preferred
  • Conversational Spanish Preferred
  • Strong Attention to Details
  • Strong writing and editing skills
  • Some experience with blogging and social media preferred
  • Comfortable speaking in front of groups
  • Experience with and/or commitment to youth development
  • Interest in nonprofit organizations and their development
  • Excellent organization and communication skills
  • The ability to work independently and as part of a team
  • Proven leadership and project management abilities
  • A passion for national and community service
  • The desire to work with diverse people, organizations and communities
  • Flexibility, adaptability, and a good sense of humor
  • Positive attitude
  • You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an AmeriCorps member.
 
Benefits:
  • $625/semi-monthly taxable living allowance and transportation stipend
  • Healthcare coverage is available 
  • Additional transportation reimbursement for corps-wide meetings and events
  • Excellent training and networking opportunities on the mentoring field and the nonprofit sector
  • $2,822 Education Award upon completion of service
  • Additional Education Award benefits
  • A built in network of Corps members and colleagues 
  • Certificate in non-profit organizational leadership from Wheelock College Graduate program in Organizational Leadership
 
Reports to: Manager of Recruitment
 
 
TO APPLY:
 
Please send cover letter and resume with Big For a Day, Program Specialist in the subject line to:
Big Sister Association, Attn:  Human Resources
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to apply.  
 
Mass Mentoring Partnership is an equal opportunity employer. 
Mass Mentoring Partnership makes reasonable accommodations for individuals with disabilities.






 
 
Big Sister Association is seeking a dynamic individual to join our Community-Based Mentoring team.  The Community-Based Mentoring program is a one-to-one mentoring program which matches girls, age 7-15, with adult women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Part Time Match Support Specialist provides case management support to match participants to ensure longer and stronger match relationships.  The Specialist also conducts match introductions to launch new match relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Maintain an assigned caseload of approximately 45 Community-Based matches 
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Participate in monthly supervisor meeting to share pertinent information and escalate issues as they arise
  • Assist with a minimum of one agency special event each year
  • Other duties as assigned by direct supervisor
  • This position is part-time and will require a minimum of 15 hours per week.
 
Education, Experience, and Other Requirements: 
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual English/Spanish fluency helpful, but not required
  • Sensitivity to and experience in working with girls and women
 
 
Reports to: Manager of Match Support
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to apply.  If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
TO APPLY
Please send cover letter and resume with subject line Part-Time Match Support Specialist to: hr@bigsister.org


Data Analysis Coordinator

The Data Analysis Coordinator reports to the Vice President of Operations and is responsible for administration and maintenance of our mentoring program databases as well as our website. This includes generating and analyzing reports for use by staff at all levels, publication of data for external reporting purposes, e.g. media, news stories, and grants as well as staff training and consultation to maximize effective use of agency information.  
 
This is a part-time position (30 hours per week). Specific tasks will include:
 
Database Management
  • Ensure the integrity of the content of all databases.  This includes the workflow and performance management system, the Agency Information Management System (AIM), its Admin portal (AMS) and the AIM Lite database, hosted by Microsoft Sharepoint.
  • Maintain AIM and AMS: adding/deleting users, setting permission levels and troubleshooting technical issues
  • Serve as the AIM and AIM Lite administrator  as staff’s main point of contact for general technical support and to external service providers to resolve system problems
  • Establish and maintain agency-wide data entry procedures and the documentation of these procedures
  • Implement and sustain routine procedures for data integrity with appropriate follow-up
  • Work with leadership team to resolve systemic data-entry errors
  • Develop and maintain qualitative and quantitative survey database(s) for CBM, SBM and Impact Services, e.g. YOS and SOR
  • Advise and support enhancements to overall systems – current and new
  • Maintain overall system security
 
Reporting and Analysis
  • Prepare statistical reports on program and recruitment operations.  This includes routine performance management reports and customized reports needed for grants and other external communication (i.e. annual reports and news stories, etc.)
  • Prepare and distribute monthly, quarterly and annual program statistics
  • Prepare data reports for grant and other external publications in coordination with the development department and office of the CEO
  • Perform statistical analyses for planning purposes.  This includes but is not limited to trend analyses and forecasting
  • Retrieve historical data from AIM Lite via Sharepoint or Microsoft Access and prepare reports and analyses as needed
  • Coordinate preparation and/or development of reports with Program Managers and other appropriate staff, including but not limited to:
  • Outcome Surveys (Youth Outcome Survey, Strength of Relationship Survey, etc.)
  • Weekly email address reports of AIM Lite volunteers 
  • Review reports for emerging trends or problem areas and alert appropriate managers
  • Provide input into other ways of looking at the data to assist agency staff in effectively managing to growth and quality goals
  • Update standard report formats as needed
  • Attend standing meetings to review grant related analyses as well as plan for upcoming reporting needs
 
 
Staff Training and Consultation
  • Ensure that all agency staff are trained and supported on the appropriate use of the databases
  • Conduct staff training and serve as a resource on the effective use of AIM and AIM Lite This includes planning and scheduling training for all new hires and on-going staff training as needed and fully utilizing BBBS Impact U.
  • Assist staff in identifying new reporting needs.  Prepare new standard reports and/or set-up reporting procedures where information can be obtained by the user on an ad-hoc basis.
  • Train appropriate staff to run established statistical reports on an ad-hoc basis.
 
Website Management
  • Complete updates to the Big Sister website using CMS, including but not limited to News, Blogs, Events, homepage updates, event registration pages, new staff list, etc.
  • Coordinate technical support needs with website provider 
 
Qualifications
  • Bachelor’s degree 
  • Advanced analytical skills
  • Experience in data analysis in a professional setting
  • Previous experience editing websites through content management systems
  • Proficient with Microsoft Word, Excel and Access (all three required)
  • Excellent organizational skills—detail-oriented and flexible in a dynamic environment
  • Demonstrated ability to effectively manage multiple assignments and deadlines
  • Ability to communicate effectively with staff who have non-technical backgrounds
  • Ability to give and receive feedback as a tool for growth 
  • Effective written and oral communication skills
  • Committed to the mission and goals of Big Sister 
 
Reports to: Vice President of Operations

Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to apply. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply.

TO APPLY
Please send cover letter and resume with subject line Data Analysis Coordinator to: hr@bigsister.org

 

 

 
AmeriCorps is a national community service program that provides individuals with an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Highland Street AmeriCorps Ambassadors of Mentoring Program is an AmeriCorps Program in which members provide service through capacity-building initiatives in youth mentoring programs across Massachusetts.  The Highland Street AmeriCorps Ambassadors of Mentoring program is currently recruiting twenty-five Ambassadors for the 2014-2015 program which begins as soon as possible and runs through June 30, 2015. AmeriCorps Ambassadors complete one year of service at a host organization in Massachusetts.
 
Big Sister's Ambassador of Mentoring will develop and provide support for the following projects: 
 
I.Recruitment and Marketing: The Ambassador of Mentoring will work to cultivate partnerships with corporations and community organizations to increase the number of mentors, in particular mentors who are of Hispanic decent and fluent Spanish Speakers. In 2013 Big Sister Association served 789 Latina Little Sisters, 36.8 percent of total girls served, and has been identified as among the top 25 agencies within the Big Brothers Big Sisters network serving Hispanic children. While the majority of the Hispanic families that we serve request having their daughter matched to a Hispanic Big Sister and require a Spanish Speaking Big Sister, Hispanic Big Sisters only made up 5.6 percent of Big Sister’s volunteer corps, 135 mentors. Of the 315 girls waiting for a Big Sister with a language need, 125 identify as Hispanic. Increasing the number of Hispanic mentors who can communicate effortlessly with parents/guardians ensures we can continue to serve girls throughout Greater Boston and that they get matched at a more rapid pace. 
 
a.Goals:
1) Build relationships with community organizations, neighborhood partners, and area companies to coordinate recruitment events.
2) Identify new corporate, community, and media partners within the Latina and Spanish Speaking community. This will include a project plan for outreach, engagement, and events. The Ambassador will work with staff from Recruitment and Community Partnerships (R&CP), Program, Development, and the agency’s Diversity Council to develop and/or update marketing materials to engage Latina and Spanish Speaking mentors and to develop a potential marketing campaign. 3) Staff recruitment events to engage as many new mentors as possible.  

b.Outcomes:
1) Build the capacity of the diversity council and Latina Recruitment initiatives to meet needs of girls and families.
2) Increase the number of Latina Big Sisters in our Community Based and School Based programs.
 
II.Program Development: Effectively use the pre-screening tool to orient potential Big Sisters to the requirements of BSA’s mentor programs and to determine with prospective Big Sisters which program is the best fit for their schedule. Effective use of the pre-screening tool that incorporates quality customer service will ensure match quality and sustain average match length. Research has shown that matches ending within 12-months can have detrimental effects on mentees, while matches that last longer than 12 months experience greater outcomes. After seeing the average match length drop to 24 months in 2012, Big Sister Association developed a pre-screening tool to ensure women interested in becoming Big Sisters are able to meet the minimum 12-month commitment. The pre-screening tool has been incorporated into the pre-interview phone orientation conducted by BSA Recruitment staff. Current match length is now at 30 months. 
 
a.Goals:
1) Effectively use the prescreening tool to determine eligibility of potential Big Sisters and move qualified volunteers forward to the interview process.  2) Identify challenges related to incorporating the pre-screening tool into the pre-interview orientation and areas where the tool can be improved to ensure quality customer service and satisfaction during the pre-screening process.

b.Outcomes:
1) Increase yield rates from inquiry to interview; interview to match; and overall inquiry to match. 2) Improve quality of matches.
 
Essential Functions of the Position (required):
  • Be able to complete a minimum of 1700 hours of documented service to complete host site project
  • Complete all required AmeriCorps documentation and monthly reporting
  • Satisfactorily complete host site service project
  • Complete at least 2 collaborative community service projects to benefit the field of mentoring outside the host site
  • Maintain a service portfolio and blog posts
  • Must be able to commute to all corps-wide trainings and events to cultivate future non-profit leaders. Responsibilities include attending a four hour pre-orientation session in July, one week-long orientation, monthly corps meetings, a mid-year retreat and two week-long community service planning sessions – Meetings located in Boston, MA
  • Maintain a service portfolio 
  • Must be able to effectively manage time and meet competing demands
  • Complete all professional development requirements as part of member contract
 
Qualifications:
  • Spanish-speaking fluency preferred
  • BA/BS strongly preferred
  • Strong writing and editing skills
  • Some experience with blogging and social media preferred
  • Comfortable speaking in front of groups
  • Experience with and/or commitment to youth development
  • Interest in nonprofit organizations and their development
  • Excellent organization and communication skills
  • The ability to work independently and as part of a team
  • Proven leadership and project management abilities
  • A passion for national and community service
  • The desire to work with diverse people, organizations and communities
  • Flexibility, adaptability, and a good sense of humor
  • Positive attitude
  • You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an AmeriCorps member.
  • Knowledge of Greater Boston and it’s neighborhoods a plus
 
Benefits:
  • $625/semi-monthly taxable living allowance and transportation stipend
  • Healthcare coverage will be available, either by direct provider or through a reimbursement process for coverage obtained on the state exchange. More information is available upon request.
  • Additional transportation reimbursement for corps-wide meetings and events
  • Excellent training and networking opportunities on the mentoring field and the nonprofit sector
  • $5,645.00 Education Award upon completion of service
  • Additional Education Award benefits
  • A built in network of Corps members and colleagues 
  • Certificate in non-profit organizational leadership from Wheelock College Graduate program in Organizational Leadership
 
TO APPLY:
Please send cover letter and resume to: