Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions

Manager of Site Based Mentoring
Enrollment & Match Support Specialist, School Based Mentoring

Match Support Specialist, Spanish Speaking

 

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Big Sister Association is seeking dynamic individuals to join our Site Based Mentoring team. As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  

Reporting to the Vice President of Programs, the co-manager of Site-Based Mentoring is responsible for all aspects of service delivery to ensure that the department achieves its annual growth and quality goals through department leadership, group facilitation, program administration, curriculum development, and intra-agency collaboration.
 
Responsibilities:
 
Leadership:
  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations 
  • Work collaboratively with Co-Manager of Site-Based Mentoring and Program Managers to ensure a high quality training program and service delivery for interns and staff
  • Attend management meetings as requested
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Lead Little Sister Teen Board and Teen Engagement Committee
 
Program Management:
  • Lead and facilitate the Life Choices and Real Choices Strong Voices (RCSV) programs, addressing health and wellness topics, such as puberty and sexual health, healthy relationships, conflict resolution, and goal setting
  • Design and maintain curriculum and training programs to promote girls’ development by ages and stages of development across all mentoring services.  Audiences include girls ages 7-20, volunteers, parents/guardians and agency staffOversee High School Mentoring, Workplace Mentoring and other specialized group programming within Site-Based Mentoring department
  • Develop and sustain new and existing relationships with potential program sites and partners
  • Coordinate and manage department curriculum, including on-going evaluation to ensure that both content and delivery meet the needs of the girls and communities we serve
  • Oversee quality assurance activities, including, but not limited to surveys, evaluations, database management and case reviews
  • Monitor enrollment patterns and communicate volume and geography needs to ensure that new match goals are achieved at each site
  • Ensure that Big Sister is visible and highly regarded in all sites. Oversee partner engagement activities and initiatives as indicated
  • In collaboration with the appropriate staff, monitor volunteer enrollment patterns to ensure that growth goals are achieved for each site 
  • Develop, implement and evaluate new program models as determined
  • Compile and analyze external research on girls needs and program best practices
  • Integrate new research-based best practices into agency curriculum and training services
  • Provide researched-based content for fundraising grants and reports; and newsletters, e-communications and other marketing material
  • Other duties as assigned
 
Qualifications
  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology. Master’s degree preferred
  • Demonstrated skills in coordinating and facilitating groups for adolescent girls and conducting group training
  • Experience analyzing and synthesizing data for curriculum design and training
  • Strong communication and interpersonal skills 
  • Ability to give and receive constructive feedback
  • Commitment to professional development
  • Highly organized and flexible in a dynamic environment
  • Strong written and verbal communications skills
  • Leadership skills—demonstrated initiative to identify problems and opportunities with feasible recommendations for action
  • Demonstrated site contact and site management experience
  • Strong sense of ownership in department functions
  • Commitment to goals and mission of the Big Sister Association of Greater Boston
  • Flexible schedule and ability to work evenings and weekends
 
 
Reports to:  Vice President of Programs

TO APPLY
Please send cover letter and resume with subject line Manager of Site-Based Mentoring to:hr@bigsister.org
 
  
Big Sister Association is seeking dynamic individuals to join our School-Based Mentoring team.  School-Based Mentoring is a one-to-one mentoring program which matches elementary school girls with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Match Support Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful match decisions with the goal of creating long and strong match relationships.  The specialist will conduct assessments, manage caseload and make new match relationships.  The specialist is also responsible for conducting match introductions to launch new match relationships and providing case management support to match participants to ensure longer and stronger match relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Conduct in-office or at worksite assessments of potential volunteer mentors. Conduct in-school assessments of potential mentees.
  • Conduct assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview.
  • Maintain an assigned caseload of approximately 90 School-Based matches
  • Contact volunteers, parents, and children according to agency standards based on length of match, in order to:
  • Provide on-going risk management and support to keep the match strong;
  • Discuss match activities, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information
  • Write and input comprehensive documentation regarding match participant discussions within agency database according to BBBSA and agency timeframes and standards for every touch point with a match participant 
  • Administer match surveys and annual outcome evaluations with parent, child and volunteer
  • Facilitate match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community
  • Become familiar with community resources for client information/referral and share knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 Qualifications
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills 
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual fluency in English/Mandarin/Cantonese strongly preferred 
  • Bilingual fluency in English/Spanish helpful, but not required
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of School-Based Mentoring
TO APPLYPlease send cover letter and resume to hr@bigsister.org

 
Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Match Support Specialist provides case management support to participants to ensure longer and stronger mentoring relationships.  The Specialist also conducts introductions to launch new mentoring relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Maintain an assigned caseload of approximately 90 Community-Based matches 
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meetings to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
Education, Experience, and Other Requirements
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of Match Support
TO APPLYPlease send cover letter and resume with subject line Match Support Specialist, Spanish Speaking to hr@bigsister.org

 
 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.