Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé one of three ways:

 

1) Click on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

2) Fax your cover letter and resumé to us at 617.236.8075.

3) Mail your cover letter and resumé to:

Human Resources

Big Sister Association of Greater Boston

161 Massachusetts Avenue

Boston, MA 02115


Current Openings:

  • Enrollment & Match Support Specialist(Spanish Speaking), School-Based Mentoring 
  • Match Support Specialist (part-time), Community-Based Mentoring
  • Enrollment & Match Support Specialist (part-time), School-Based Mentoring

 

 

____________________________________________________________________________________________


Enrollment & Match Support Specialist (Spanish Speaking)
School-Based Mentoring Department
 

The Enrollment & Match Support Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful match decisions with the goal of creating long and strong match relationships.  The specialist will conduct assessments, manage caseload and make new match relationships.  The specialist is also responsible for conducting match introductions to launch new match relationships and providing case management support to match participants to ensure longer and stronger match relationships.
 
 
Essential Functions, Responsibilities, and Activities:
  • Conduct in-office or at worksite potential volunteer mentors. Conduct in-school assessments of potential mentees.
  • Conduct assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
    • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Maintain an assigned caseload of approximately 90 School-Based matches
  • Contact volunteers, parents, and children according to agency standards based on length of match, in order to:
  • Provide on-going risk management and support to keep the match strong;
  • Discuss match activities, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information.
  • Write and input comprehensive documentation regarding match participant discussions within agency database according to BBBSA and agency timeframes and standards for every touch point with a match participant.
  • Administer match surveys and annual outcome evaluations with parent, child and volunteer
  • Facilitate match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 
 
Education, Experience, and Other Requirements:
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual English/Spanish fluency required
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of School-Based Mentoring
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
Please send cover letter and resume to:
Big Sister Association, Attn:  Human Resources
161 Massachusetts Avenue, Boston, MA 02115
Fax: (617) 236-8075  |  Email: hr@bigsister.org

____________________________________________________________________________________________


Match Support Specialist (part-time)
Community-Based Mentoring

 
The Part-Time Match Support Specialist provides case management support to match participants to ensure longer and stronger match relationships.  The Specialist also conducts match introductions to launch new match relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Maintain an assigned caseload of approximately 45 Community-Based matches
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Facilitate and attend match activities, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Participate in monthly supervisor meeting to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
  • This position is part-time and will require a minimum of 15 hours per week 
Education, Experience, and Other Requirements:
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual English/Spanish fluency helpful, but not required
  • Sensitivity to and experience in working with girls and women

 
Reports to: Manager of Match Support
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
Please send cover letter and resume to:
Big Sister Association, Attn:  Human Resources
161 Massachusetts Avenue, Boston, MA 02115
Fax: (617) 236-8075  |  Email: hr@bigsister.org

____________________________________________________________________________________________

Enrollment & Match Support Specialist (part-time)
School-Based Mentoring

 
The Enrollment & Match Support Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful match decisions with the goal of creating long and strong match relationships.  The specialist will conduct assessments, manage caseload and make new match relationships.  The specialist is also responsible for conducting match introductions to launch new match relationships and providing case management support to match participants to ensure longer and stronger match relationships.
 
 
Essential Functions, Responsibilities, and Activities:
  • Conduct in-office or at worksite potential volunteer mentors. Conduct in-school assessments of potential mentees.
  • Conduct assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
    • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Maintain an assigned caseload of approximately 60 School-Based matches
  • Contact volunteers, parents, and children according to agency standards based on length of match, in order to:
  • Provide on-going risk management and support to keep the match strong;
  • Discuss match activities, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information.
  • Write and input comprehensive documentation regarding match participant discussions within agency database according to BBBSA and agency timeframes and standards for every touch point with a match participant.
  • Administer match surveys and annual outcome evaluations with parent, child and volunteer
  • Facilitate match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 
 
Education, Experience, and Other Requirements:
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual English/Spanish fluency helpful, but not required
  • Sensitivity to and experience in working with girls and women

Reports to: Manager of School-Based Mentoring
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
Please send cover letter and resume to:
Big Sister Association, Attn:  Human Resources
161 Massachusetts Avenue, Boston, MA 02115
Fax: (617) 236-8075  |  Email: hr@bigsister.org




Disclaimer:  Although the Agency has attempted to accurately and thoroughly describe this position, the Agency reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the Agency, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.