Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions

 


Enrollment & Match Support Specialist, School Based Mentoring (Addition to Staff at Big Sister!)

Match Support Specialist, Spanish Speaking

Enrollment & Matching Specialist, Spanish Speaking


 

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Big Sister Association is seeking dynamic individuals to join our School-Based Mentoring team.  School-Based Mentoring is a one-to-one mentoring program which matches elementary school girls with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Match Support Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful match decisions with the goal of creating long and strong match relationships.  The specialist will conduct assessments, manage caseload and make new match relationships.  The specialist is also responsible for conducting match introductions to launch new match relationships and providing case management support to match participants to ensure longer and stronger match relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Conduct in-office or at worksite assessments of potential volunteer mentors. Conduct in-school assessments of potential mentees.
  • Conduct assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview.
  • Maintain an assigned caseload of approximately 90 School-Based matches
  • Contact volunteers, parents, and children according to agency standards based on length of match, in order to:
  • Provide on-going risk management and support to keep the match strong;
  • Discuss match activities, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information
  • Write and input comprehensive documentation regarding match participant discussions within agency database according to BBBSA and agency timeframes and standards for every touch point with a match participant 
  • Administer match surveys and annual outcome evaluations with parent, child and volunteer
  • Facilitate match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community
  • Become familiar with community resources for client information/referral and share knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 Qualifications
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills 
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual fluency in English/Mandarin/Cantonese strongly preferred 
  • Bilingual fluency in English/Spanish helpful, but not required
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of School-Based Mentoring
TO APPLYPlease send cover letter and resume to hr@bigsister.org

 
Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Match Support Specialist provides case management support to participants to ensure longer and stronger mentoring relationships.  The Specialist also conducts introductions to launch new mentoring relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Maintain an assigned caseload of approximately 90 Community-Based matches 
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meetings to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
Education, Experience, and Other Requirements
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of Match Support
TO APPLYPlease send cover letter and resume with subject line Match Support Specialist, Spanish Speaking to hr@bigsister.org
 
 
Enrollment & Matching Specialist, Spanish Speaking

Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Matching Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful decisions with the goal of creating long and strong mentoring relationships.  The Specialist will conduct assessments, manage case loads and make new match relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Conduct in-office potential volunteer mentor and in-home potential mentee assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful contacts with program participants and other community members
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meeting to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
Education, Experience, and Other Requirements
  • Bachelor’s degree required in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Access to a car strongly preferred
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of Enrollment & Matching
TO APPLY: Please send cover letter and resume with subject line Enrollment & Matching Specialist, Spanish-Speaking to: hr@bigsister.org

 

 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.