Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

Big Sister is especially interested in hiring women who have been personally impacted by our organization. If you were a Big Sister or Little Sister in our mentoring program, we encourage you to apply. Your experience will bring a unique and valued perspective to a career with Big Sister Boston.

We are committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color are encouraged to apply. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions



Administrative Specialist

Recruitment Specialist

Enrollment & Matching Specialist, Spanish-Speaking, Community Based Mentoring

Match Support Specialist, Part-Time, Site Based Mentoring

Match Support Specialist, Part-Time, Community Based Mentoring

Ambassador of Mentoring


 

 

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Administrative Specialist


 

Big Sister Association is seeking a full-time Administrative Specialist to provide customer service and tech support to visitors and staff, care for the general needs and appearance of the office, and contribute to the HR & Administration functions for our 50+ person staff. 
 
Responsibilities
Front Desk Reception

  • Greet and assist visitors, determine their needs, and direct them to the appropriate staff
  • Answer incoming calls, provide information to callers, connect them to appropriate staff
  • Ensure the office looks professional and welcoming, especially the reception area and other shared spaces, including the supply closets and storage space
  • Manage incoming and outgoing mail: distribute mail to staff; enter donations and checks into the tracking system; and send outgoing mail
  • Ensure the reception TV monitor represents the relevant daily, weekly, monthly details

 
Technology Support

  • Microsoft Office Exchange Administrator: create and edit email security groups, change address forwarding, reset passwords, etc.
  • Manage Tech Support inbox to address staff technology needs, and submit work orders to IT vendor when needed, ensure that all issues are resolved
  • Act as a resource to staff on technology issues including support for office equipment: printers, fax, telephones, computers

 
Office Administration

  • Post internship and job opportunities online
  • Maintain HR mailbox, update internal hiring tracker and schedule interviews
  • Supervise teen employees and serve as the liaison between Big Sister and the Department of Youth Engagement and Employment office (formerly Boston Youth Fund)
  • Conduct background checks
  • Prepare welcome packets and personnel folders; set up workstations for new employees
  • Support employee engagement through the recognition of anniversaries
  • File invoices, outgoing checks, and receipts
  • Maintain an inventory of office supplies including on-boarding materials, stationary, etc.
  • Prepare and set up meeting rooms for organization-wide meetings and other meetings as needed (room configuration, A/V, presentation materials, etc.)
  • Submit facilities work orders when needed

 
Qualifications

  • Associate’s degree
  • Prior experience working in an office setting
  • Ability to troubleshoot basic technology issues
  • Proficiency using Microsoft Office Suite
  • Strong customer service skills, high level of professionalism with guests
  • Organized and detail-oriented
  • Demonstrated ability to handle confidential information


Reports to: Coordinator of Human Resources & Administration

TO APPLY:
Send resume and cover letter with subject line “Administrative Specialist” to hr@bigsister.org

 

 




Recruitment Specialist


Big Sister Association is seeking an energetic Recruitment Specialist that will inspire and motivate women to become mentors! In this position you will make a measurable difference in the community as you engage potential mentors at local corporations, college campuses, and community events. If you’ve been called a “people-person” – this career is for you!
 
Responsibilities

  • Deliver dynamic presentations at local colleges, corporations, volunteer fairs, and community events
  • Identify businesses, colleges, universities, women’s associations and community groups that would encourage their members, employees, and/or students to mentor
  • Build a network that can actively identify potential mentors
  • Leverage social media to attract women to sign-up in person or on the web
  • Identify online resources to recruit volunteers
  • Collect volunteer inquiry forms and applications
  • Follow-up with potential Big Sisters via phone and email to steward their enrollment
  • Pre-screen volunteers to ensure the volunteer pipeline is full of quality prospects
  • Record daily activity in the database in a timely and accurate manner
  • Participate in team, staff, and organization-wide meetings and events
  • Carry out other tasks and duties as assigned by the Manager of Recruitment

 
Qualifications
 

  • Bachelor’s degree preferred
  • Sales and/or service experience required
  • Spanish language fluency a plus
  • Excellent oral and written communication skills, including delivering presentations
  • Skilled at guiding, motivating, and coaching via phone, e-mail and in person
  • Strong commitment to Big Sister’s mission
  • Attention to detail
  • Takes initiative, proactive, and optimistic
  • Ability to give and receive feedback as a tool for growth
  • Experience using Microsoft Office: Word, Excel and PowerPoint
  • Knowledge of Boston neighborhoods

 
Reports to: Manager of Recruitment
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
TO APPLY
Please send cover letter and resume with Recruitment Specialist in the subject line to: hr@bigsister.org



Enrollment & Matching Specialist, Spanish-Speaking, Community Based Mentoring


 

Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Matching Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful decisions with the goal of creating long and strong mentoring relationships.  The Specialist will conduct assessments, manage caseloads and make new match relationships.
 
Responsibilities

  • Conduct in-office potential volunteer mentor and in-home potential mentee assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful contacts with program participants and other community members
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meeting to share pertinent information and escalate
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor

 
Qualifications

  • Bachelor’s degree required in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Access to a car strongly preferred
  • Sensitivity to and experience in working with girls and women

 
Reports to: Manager of Enrollment & Matching

TO APPLY: Please send cover letter and resume with subject line Enrollment & Matching Specialist, Spanish-Speaking to: hr@bigsister.org

 


Match Support Specialist, Part-Time, Site Based Mentoring



Big Sister Association is seeking dynamic individuals to join our Site-Based Mentoring team.  The Site-Based Mentoring program is a one-to-one mentoring program which matches elementary school girls with adult women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult. 
 
The Site-Based Mentoring Part-time Match Support Specialist provides a range of clinical and administrative tasks to help the department reach its service delivery goals.  Direct service responsibilities fall under two main areas: match support to matches, and school/ site coordination. The Match Support Specialist also provides other tasks as assigned, including enrollment and matching of Big and Little Sisters.
 
Responsibilities:
 
Match support:

  • Provide case management, clinical support and crisis intervention to Big and Little Sister matches
  • Facilitate workshops for Big Sisters
  • Establish and maintain relationships with caseload of Big Sisters, Little Sisters and families 
  •  Maintain ongoing communication with Big and Little Sister matches
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information.
  • Provide ongoing oversight and management of healthy match relationships

 
Site coordination:

  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community

 
Enrollment and Matching:

  • Perform intake assessments/interviews of potential Big Sisters and Little Sisters
  • Utilize site-based mentoring orientation and training materials to prepare and support Big Sisters 
  • Make matches between Big and Little Sisters

 
Qualifications:

  • Minimum bachelor’s degree in social services, human services or related fields
  • 1-2 years of experience in social services or related fields
  • Sensitivity to and experience in working with multicultural populations
  • Knowledge of child development theory
  • Knowledge of positive youth development principles
  • Passion for and commitment to gender-specific mission
  • Exemplary interpersonal skills in multicultural environments
  • Skilled at providing customized guidance, direction, coaching and customer service via phone, e-mail and in person
  • Excellent attention to detail, problem solving skills and critical thinking skills focused on customer service, child safety and goodness of fit for enduring match relationships
  • Highly organized, flexible and able to work both independently and as part of a team
  • Ability to give and receive feedback as a tool for growth
  • Must be able to work during school hours
  • Availability for some weekends
  • This position is part time and will require 20 hours per week

 
Preferred Qualifications:

  • Masters degree in social work, counseling, or education
  • Knowledge of and experience in working with school systems
  • Mentoring experience and knowledge of best practices
  • Sensitivity to and experience in working with girls and women
  • Fluent in Spanish (writing, reading & speaking)

 
Reports to:  Coordinator of Site Based Mentoring
 
TO APPLY
Please send cover letter and resume with subject line PT Match Support Specialist SBM to:Email: hr@bigsister.org
 

 
Match Support Specialist, Part-Time, Community Based Mentoring


Big Sister Association is seeking a dynamic individual to join our Community-Based Mentoring team.  The Community-Based Mentoring program is a one-to-one mentoring program which matches girls, age 7-15, with adult women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult. 
 
The Part Time Match Support Specialist provides case management support to program participants to ensure longer and stronger relationships between Big Sister and Little Sister.  The Specialist also conducts introductory match meetings to launch new match relationships.
 
 
Responsibilities
 

  • Maintain an assigned caseload of approximately 45 Community-Based matches
  • Conduct regular phone and email check-ins with Big Sisters, Little Sisters, and families, in order to:
  • Provide on-going support related to match activities, child safety, child development, and match relationship development
  • Provide comprehensive documentation related to strength of match relationship and support needs for each match participant
  • Share information about community resources, agency activities, programs, and opportunities to donate
  • Conduct introductory match meetings at the Little Sister’s home
  • Facilitate positive closure for matches that are unable to continue meeting as part of the program
  • Re-engage Big Sisters, Little Sisters and families as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with Big and Little Sisters
  • Attend and lead match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Attend and participate in monthly supervision meetings
  • Assist with a minimum of one agency special event each year
  • Other duties as assigned by direct supervisor
  • This position is part-time and will require a minimum of 15 hours per week, completed over the course of 3 or more work shifts, with the option to work remotely.
  • Presence at the Big Sister Association of Greater Boston office required at least weekly
  • Work completed remotely requires access to reliable internet and phone technology.

 
Qualifications:

  • Bachelor’s degree in a related field required
  • One year experience in a social service setting preferred
  • Access to a car strongly preferred; valid Driver’s License required
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and/or weekends on a regular basis, as well as travel to varying locations
  • Sensitivity to and experience in working with culturally diverse populations
  • Proficiency in languages other than English preferred
  • Sensitivity to and experience in working with girls and women
  • Minimum of two years commitment to the job, preferred

 
Reports to: Coordinator of Match Support
 
APPLY:
Please send cover letter and resume to: hr@bigsister.org with subject line Match Support Specialist, Part-Time, Community Based Mentoring


Ambassador of Mentoring


 
Big Sister Association of Greater Boston ignites girls’ passion and power to succeed through positive mentoring relationships with women and enrichment programs that support girls’ healthy development.  We empower women and girls through a variety of gender-specific programs and opportunities focused on their unique needs.  We serve more than 2700 girls between the ages of 7 and 15 in 69 towns and cities. If you are excited by the idea of being part of a collaborative, purpose driven team that works to impact the Greater Boston community one girl at a time, then join us!  To learn more about Big Sister Boston visit www.bigsister.org.
 
Project Description:
The Ambassador of Mentoring (AOM) will play a leadership role in developing the Big for a Day (BFAD) program into a dynamic portal where volunteers and corporate/community partners experience the power of mentoring and branch out to support a wide variety of Big Sister Boston’s programming and enrichment services. The BFAD program serves 25 girls from our waitlist monthly, by matching them with Big for a Day Big Sisters for a one-day event. The events are sponsored by corporate/ community partners in alignment with our enrichment program themes which include STEM, the Arts, Health and Fitness, College and Job Readiness and Civic Engagement.  The AOM will: 1) coordinate direct implementation of the BFAD program, including enrolling, training and stewarding volunteers; providing high quality customer service to corporate and community partners and to families, and 2) develop and document the protocols to transition women and corporate/community partners from BFAD into longer-term one-to-one programs and into other opportunities that support the organization’s priorities, including recruitment, marketing, fund development, and program supports.
 
Program Summary:
Twenty-Five AmeriCorps Ambassadors will complete a year of service from August 2016-June 2017. These members will be placed at one host site location to build the capacity of youth mentoring programs and organizations in the areas of match support; marketing and mentor recruitment; mentor/mentee/parent training; and program development, evaluation and start up.
 
All Highland Street AmeriCorps Ambassadors of Mentoring will work on volunteer mentor recruitment efforts in their host organization as well as work with other Corps members to complete statewide community service projects that benefit the field of mentoring in Massachusetts. AmeriCorps Ambassadors will be supervised by their host organization and the Mass Mentoring Partnership AmeriCorps Program Manager.
 
Requirements:

  • Strong organizational skills
  • Ability to meet deadlines
  • Proficiency using Microsoft Office programs
  • Utilize the Microsoft Office Suite for monthly data entry and reporting
  • Excellent oral and written  communication skills
  • Capacity to build rapport and communicate clearly and effectively with volunteers, girls and parent/guardians, and corporate and community partners
  • Open and responsive to feedback
  • The ability to work independently and as part of a team
  • Knowledge of Greater Boston and it’s neighborhoods a plus
  • Multi-language proficiency a plus
  • Demonstrated skills in workshop and training program delivery, a plus
  • Interest in blogging and use of social media to build visibility and do community outreach

 
AmeriCorps Service Requirements:

  • You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an AmeriCorps member.
  • Complete a minimum of 1,700 hours of documented service to complete host site project
  • Complete all required AmeriCorps documentation and monthly reporting
  • Complete at least 2 collaborative community service projects to benefit the field of mentoring
  • Maintain a service portfolio and blog posts
  • Commute to all corps-wide trainings and events to cultivate future non-profit leaders. (Reimbursements available for qualifying members)
    • Responsibilities include attending pre-orientation session, orientation, monthly corps meetings, a mid-year retreat and two week-long community service planning sessions – Meetings located in Greater Boston
  • Effectively manage time, projects, and meet competing demands
  • Complete all professional development requirements as part of member contract

 
Qualifications

  • BA/BS strongly preferred or equivalent experience
  • Experience with and/or commitment to youth development
  • A passion for volunteerism and community service
  • The desire to work with diverse people, organizations and communities
  • Strong writing and editing skills
  • Some experience with marketing – material design, blogging and social media preferred
  • Public speaking
  • Interest in nonprofit organizations and their development
  • Excellent organization and communication skills
  • The ability to work independently and as part of a team
  • Proven leadership and project management abilities
  • Flexibility, adaptability, and a good sense of humor
  • Positive attitude

 
Position Benefits:

  • A $5,775 educational award upon completion of service
  • $1,250 pre-taxed stipend per month
  • Graduate certificate in Nonprofit Leadership
  • Additional transportation reimbursement for qualifying members
  • 250+ hours of professional training and networking opportunities in the mentoring field and the non-profit sector
  • Free health care coverage
  • Childcare vouchers
  • Loan deferment and interest accrual payment for qualifying loans upon completion of service
  • A nation-wide Alumni network
  • A built-in network of AmeriCorps members and colleagues - with the potential to make lifelong friends!

TO APPLYPlease send cover letter and resume with subject line Ambassador of Mentoring to hr@bigsister.org

All applications require a resume that outlines how your skills and experience meet the qualifications of the position and a cover letter stating how you heard about this opportunity and why it interests you, either in Word / PDF format and a list of 3 references.
 
We are interested in recruiting AmeriCorps members who call Massachusetts home. MMP is committed to building a culturally diverse staff and strongly encourages applications from persons with a disability, males, and minority candidates. Note: Positions are contingent upon continued CNCS grant funding.


 

About AmeriCorps:
AmeriCorps is a national community service program that gives people an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Highland Street AmeriCorps Ambassadors of Mentoring is an AmeriCorps Program where members serve in mentoring programs across Massachusetts.
 
Organizational Description:
Mass Mentoring Partnership (MMP) is fueling the movement to expand quality mentoring for youth to meet the needs of communities across Massachusetts. MMP serves more than 200 mentoring programs statewide supporting 30,000 youth in mentoring relationships. We provide services including training and technical assistance; networking and professional development; mentor recruitment campaigns; advocacy; resource development & recognition; and mentor-mentee match activities.

 

 

 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.