Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions


Manager of Recruitment

Match Support Specialist

Enrollment & Matching Specialist, Spanish Speaking


 

 

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Big Sister Association is seeking a dynamic individual to recruit girls and a diverse pool of volunteers to meet our organizational growth goals.As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
Responsibilities:

Leadership
  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations
  • Work collaboratively with Program Managers to ensure an optimal geographic balance between youth in process and prospective volunteers
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Participate on organization-wide Leadership Team, contributing effective solutions and decision-making to ensure universal success
  • Routinely communicate and coordinate corporate partnership development with the Development office and VP of Strategic Partnerships
Volunteer Recruitment and Engagement
  • Develop, implement and manage annual recruitment plans
  • Recruit the volunteers needed to achieve annual targets for Total Girls Served in all programs
  • Increase the number of women of color in the volunteer corps
  • Identify opportunities to engage volunteers, matches and staff in neighborhood and community events
  • Implement and oversee College Ambassador program
  • Oversee college and university partnership recruitment
  • Monitor volunteer enrollment patterns and communicate volume and geography needs to ensure that organizational goals are met
Child Recruitment and Engagement
  • Identify and cultivate partnerships with organizations and individuals to recruit girls as needed
  • Monitor child enrollment patterns and communicate volume and geography needs to ensure that organizational goals are met
Recruitment Marketing/Communications
  • Create recruitment materials using the organizational Style Guide and collaborate with VP of Marketing to ensure alignment
  • Conduct research necessary to identify venues for recruiting women to meet growth goals
 
Qualifications
  • Bachelors degree with 3-5 years in volunteer recruitment/management, account management or related fields
  • Marketing/Public Relations/Customer Service experience preferred
  • Demonstrated experience working effectively in diverse communities including communities of color
  • Ability to give and receive constructive feedback
  • Access to a car strongly preferred
  • Excellent interpersonal skills
  • Excellent written, oral and presentation skills
  • Excellent organizational skills—detail-oriented and able to multi-task.  Demonstrated competency in project management
  • Strong team-building, collaboration and consensus-building skills;  Comfortable entering into new situations and partnerships—corporate, university, and community-based
  • Good judgment and problem-solving skills
  • Community organizing experience a plus
  •  Working knowledge of basic Microsoft Word, Excel and PowerPoint programs and data management systems
  • Interest in women and girls’ issues
 
Reports to: Vice President of Programs and Recruitment
 
TO APPLY
Please send cover letter and resume with subject line Manager of Recruitment to: hr@bigsister.org
 
Community-Based Mentoring
 
Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Match Support Specialist provides case management support to participants to ensure longer and stronger mentoring relationships.  The Specialist also conducts introductions to launch new mentoring relationships.
 
Responsibilities:
  • Maintain an assigned caseload of approximately 90 Community-Based matches 
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meetings to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
Qualifications
  • Bachelor’s degree required  in social or human sciences, such as social work, sociology or psychology
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of Match Support
TO APPLYPlease send cover letter and resume with subject line Match Support Specialist to hr@bigsister.org
 
 
 

Enrollment & Matching Specialist, Spanish-Speaking

Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Matching Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful decisions with the goal of creating long and strong mentoring relationships.  The Specialist will conduct assessments, manage caseloads and make new match relationships.
 
Responsibilities
  • Conduct in-office potential volunteer mentor and in-home potential mentee assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful contacts with program participants and other community members
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meeting to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 
Qualifications
  • Bachelor’s degree required in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Access to a car strongly preferred
  • Sensitivity to and experience in working with girls and women
 
Reports to: Manager of Enrollment & Matching
TO APPLY, please send a resume and cover letter to hr@bigsister.org with the subject line: Enrollment and Matching Specialist
 

 
 

 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.