Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions


Manager of Recruitment

Match Support Specialist

Enrollment & Matching Specialist
Enrollment & Matching Specialist, Spanish Speaking
Match Support Specialist, Part-Time
Development Assistant, Part-Time, temporary

Ambassador of Mentoring, Americorps Position
 

 

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Big Sister Association is seeking a dynamic individual to recruit girls and a diverse pool of volunteers to meet our organizational growth goals.As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
Responsibilities:

Leadership
  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations
  • Work collaboratively with Program Managers to ensure an optimal geographic balance between youth in process and prospective volunteers
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Participate on organization-wide Leadership Team, contributing effective solutions and decision-making to ensure universal success
  • Routinely communicate and coordinate corporate partnership development with the Development office and VP of Strategic Partnerships
Volunteer Recruitment and Engagement
  • Develop, implement and manage annual recruitment plans
  • Recruit the volunteers needed to achieve annual targets for Total Girls Served in all programs
  • Increase the number of women of color in the volunteer corps
  • Identify opportunities to engage volunteers, matches and staff in neighborhood and community events
  • Implement and oversee College Ambassador program
  • Oversee college and university partnership recruitment
  • Monitor volunteer enrollment patterns and communicate volume and geography needs to ensure that organizational goals are met
Child Recruitment and Engagement
  • Identify and cultivate partnerships with organizations and individuals to recruit girls as needed
  • Monitor child enrollment patterns and communicate volume and geography needs to ensure that organizational goals are met
Recruitment Marketing/Communications
  • Create recruitment materials using the organizational Style Guide and collaborate with VP of Marketing to ensure alignment
  • Conduct research necessary to identify venues for recruiting women to meet growth goals
 
Qualifications
  • Bachelors degree with 3-5 years in volunteer recruitment/management, account management or related fields
  • Marketing/Public Relations/Customer Service experience preferred
  • Demonstrated experience working effectively in diverse communities including communities of color
  • Ability to give and receive constructive feedback
  • Access to a car strongly preferred
  • Excellent interpersonal skills
  • Excellent written, oral and presentation skills
  • Excellent organizational skills—detail-oriented and able to multi-task.  Demonstrated competency in project management
  • Strong team-building, collaboration and consensus-building skills;  Comfortable entering into new situations and partnerships—corporate, university, and community-based
  • Good judgment and problem-solving skills
  • Community organizing experience a plus
  •  Working knowledge of basic Microsoft Word, Excel and PowerPoint programs and data management systems
  • Interest in women and girls’ issues
 
Reports to: Vice President of Programs and Recruitment
 
TO APPLY
Please send cover letter and resume with subject line Manager of Recruitment to: hr@bigsister.org
 
Community-Based Mentoring
 
Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Match Support Specialist provides case management support to participants to ensure longer and stronger mentoring relationships.  The Specialist also conducts introductions to launch new mentoring relationships.
 
Responsibilities:
  • Maintain an assigned caseload of approximately 90 Community-Based matches 
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meetings to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
Qualifications
  • Bachelor’s degree required  in social or human sciences, such as social work, sociology or psychology
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of Match Support
TO APPLYPlease send cover letter and resume with subject line Match Support Specialist to hr@bigsister.org
 
Enrollment & Matching Specialist
Community-Based Mentoring
 
Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team. The Community-Based Mentoring program is a one-to-one mentoring program which matches girls, age 7-15, with adult women mentors. As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.
 
The Enrollment & Matching Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful match decisions with the goal of creating long and strong match relationships. The Specialist will conduct assessments, manage case loads and make new match relationships.
 
Responsibilities:
  • Conduct in-office potential volunteer mentor and in-home potential mentee assessments according to agency standards and meet monthly goals 
  • Match potential volunteer mentors on caseload with potential mentees on wait list 
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Re-engage volunteers, children and parents as appropriate after match closure 
  • Attend match activities as assigned, seeking opportunities to make meaningful contacts with program participants and other community members 
  • Attend and participate in all team, staff and program meetings 
  • Participate in weekly supervision meeting to share pertinent information and escalate issues as they arise 
  • Assist with agency special events as requested 
  • Other duties as assigned by direct supervisor 
Qualifications:
  • Bachelor's degree required in social or human sciences, such as social work, sociology or psychology 
  • One year experience in a case management environment that required a heavy volume of phone work preferred 
  • Intermediate proficiency with Microsoft Word, Outlook and Excel 
  • Prior experience working with a database helpful 
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues 
  • Flexibility to work with diverse populations 
  • Access to a car strongly preferred 
  • Sensitivity to and experience in working with girls and women 
 
Reports to: Manager of Enrollment & Matching
TO APPLY, please send a resume and cover letter to hr@bigsister.org with the subject line: Enrollment and Matching Specialist
 

Enrollment & Matching Specialist, Spanish-Speaking

Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Matching Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful decisions with the goal of creating long and strong mentoring relationships.  The Specialist will conduct assessments, manage caseloads and make new match relationships.
 
Responsibilities
  • Conduct in-office potential volunteer mentor and in-home potential mentee assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful contacts with program participants and other community members
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meeting to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 
Qualifications
  • Bachelor’s degree required in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Access to a car strongly preferred
  • Sensitivity to and experience in working with girls and women
 
Reports to: Manager of Enrollment & Matching
TO APPLY, please send a resume and cover letter to hr@bigsister.org with the subject line: Enrollment and Matching Specialist
 

Big Sister Association is seeking dynamic individuals to join our Site-Based Mentoring team.  The School-Based Mentoring program is a one-to-one mentoring program which matches elementary school girls with adult women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
 
The Site-Based Mentoring Part-time Match Support Specialist provides a range of clinical and administrative tasks to help the department reach its service delivery goals.  Direct service responsibilities fall under two main areas: match support to matches, and school/ site coordination. The Match Support Specialist also provides other tasks as assigned, including enrollment and matching of Big and Little Sisters.
 
Responsibilities:
 
Match support:
  • Provide case management, clinical support and crisis intervention to Big and Little Sister matches
  • Facilitate workshops for Big Sisters
  • Establish and maintain relationships with caseload of Big Sisters, Little Sisters and families  
  • Maintain ongoing communication with Big and Little Sister matches 
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information.
  • Provide ongoing oversight and management of healthy match relationships
 
Site coordination:
  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community 
 
 
Enrollment and Matching:
  • Perform intake assessments/interviews of potential Big Sisters and Little Sisters
  • Utilize school-based mentoring orientation and training materials to prepare and support Big Sisters  
  • Make matches between Big and Little Sisters
 
Qualifications:
  • Minimum bachelor’s degree in social services, human services or related fields
  • 1-2 years of experience in social services or related fields
  • Sensitivity to and experience in working with multicultural populations
  • Knowledge of child development theory
  • Knowledge of positive youth development principles 
  • Passion for and commitment to gender-specific mission
  • Exemplary interpersonal skills in multicultural environments
  • Skilled at providing customized guidance, direction, coaching and customer service via phone, e-mail and in person
  • Excellent attention to detail, problem solving skills and critical thinking skills focused on customer service, child safety and goodness of fit for enduring match relationships
  • Highly organized, flexible and able to work both independently and as part of a team
  • Ability to give and receive feedback as a tool for growth 
  • Must be able to work during school hours
  • Availability for some weekends
  • This position is part time and will require 20 hours per week
 
 
Preferred Qualifications:
  • Masters degree in social work, counseling, or education
  • Knowledge of and experience in working with school systems
  • Mentoring experience and knowledge of best practices
  • Sensitivity to and experience in working with girls and women
  • Fluent in Spanish (writing, reading & speaking)
 
Reports to:  Manager of Site-Based Mentoring

TO APPLY, please send a resume and cover letter to hr@bigsister.org with the subject line: Match Support Specialist, Part-Time
 
 
Development Assistant
 
The Development Department is responsible for raising critical funds to support Big Sister Association’s mentoring programs and increasing Big Sister’s visibility in the community in order to increase funding and awareness of our programs. We are seeking an intern to support the planning of fundraising initiatives including a campaign to increase matching gifts. Duties will include:

The Development Assistant will provide administrative support to the Development Department for approx. 30 hours per week from mid-May through Early August. The Development Assistant’s primary focus will be Big Sister’s Annual Car Raffle and responsibilities will include, but are not limited to data entry, gift processing and selling raffle tickets.    
 
Big Sister’s Annual Car Raffle:
Process incoming ticket purchases via mail, website, and site sales
Process payments via credit card, cash, and check
Prepare and send tickets and confirmation to ticket buyers
Enter buyer information into Abila Fundraising (data management system)
Make follow-up calls to previous ticket buyers who have yet to participate
Act as a back-up for selling tickets at designated locations throughout Boston
 
General Development:
Assist with general gift processing
Prepare and send donation confirmation receipts to donors
 
Qualifications
Strong organizational skills
Experience with database software & data entry 
Attention to detail and high level of accuracy
 
Reports to: Development Specialist

TO APPLYPlease send cover letter and resume with subject line Development Specialist to hr@bigsister.org


Ambassador Of Mentoring, Americorps


About AmeriCorps: AmeriCorps is a national community service program that gives people an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Highland Street AmeriCorps Ambassadors of Mentoring is an AmeriCorps Program where members serve in mentoring programs across Massachusetts. 
 
About Mass Mentoring Partnership (MMP): MMP is fueling the movement to expand empowering youth-adult relationships to meet the needs of communities across Massachusetts. We work with mentoring programs and youth development organizations to assess programmatic needs and organizational capacity to provide customized strategies that strengthen youth, families, and communities.
 
Mass Mentoring Partnership’s AmeriCorps program, the Highland Street Corps Ambassadors of Mentoring, is currently recruiting 25 Ambassadors for the 2015-2016 program year, which begins on August 3, 2015 and runs through June 30, 2016. AmeriCorps Ambassadors complete one year of service at a host organization in Massachusetts. One Ambassador is placed at Big Sister Association of Greater Boston. 
 
Responsibilities
The Ambassador of Mentoring (AOM) will be focused on stewarding our volunteers through management, 
planning and facilitation of monthly Big For A Day (BFAD) programming and other opportunities. Our Big for a
Day (BFAD) program offers volunteers who are in the process of becoming Big Sisters, or who are unable to
make the commitment to be a Big Sister and the Little Sisters on our waitlist the opportunity to participate in
fun activities together. This position requires someone who is able to commit to one weekend day per month
upon which program activities are held, in addition to regular work week responsibilities. The following
description outlines the goals and outcomes that this position is expected to achieve.
 
Goal 1:  Steward Volunteers and Partners to Support Agency Goals
The AOM will work closely with the Managers of Recruitment and of Enrollment and Matching to assess Big Sister’s volunteer recruitment and engagement needs. The AOM will run BFAD programming while also working with the Recruitment and Enrollment and Matching Teams to develop new strategies to recruit, engage and steward volunteers. Additionally, the AOM will use the Big for a Day program to engage community and corporate partners that can offer additional experiences and resources to the girls served by Big Sister Association. 
 
Outcomes: 
1.Assess strengths, challenges and opportunities in volunteer engagement, with a focus on how to leverage volunteers to accomplish Big Sister Association goals, including program support, fundraising and volunteer recruitment. 
2.Develop and implement BFAD strategies, working alongside Volunteer Engagement Task Force, to ensure quarterly newsletter and individual communication with each volunteer 
3.Update BFAD training to incorporate additional volunteer opportunities
4.Seventy-five percent of enrolled Big for a Day volunteer participate in one BSA event/opportunity during every 6 month period
5.Recruit 20-30 BFAD volunteers into a long term 1:1 mentoring program (Community-Based Mentoring or School-Based Mentoring), with specific priority on volunteers who can be matched in regional priority areas. 
 
Goal 2:  Engage Potential Little Sisters and Volunteers in Big for a Day Events
 
The AOM will work with the Community Based Mentoring and Recruitment and Community Partnerships teams to enroll and ensure participation from girls in BFAD through high level customer service to families and persistent follow up.  The AOM will also be expected to plan and execute monthly events. This will give AOM the opportunity to assess programmatic strengths, areas for improvement, and make recommendations accordingly. Additionally, the AOM will work to improve processes and administrative and programmatic components of BFAD with a specific focus on developing volunteer engagement and stewardship strategies. 
 
Outcomes: 
1.Plan and execute 10-12 BFAD events, serving 250-300 girls, note events take place on a weekend day a minimum of once a month
2.Develop agency-approved structure to BFAD workflow and programmatic details that can be used in preparation and execution of each BFAD event 
3.Promote 1-2 non-BFAD events per quarter to volunteer corps
4.Recruit volunteers, as needed, into BFAD program to ensure that there are at least 30 volunteers available for each monthly event. 
 
Essential Functions of the Position (required):
Be able to complete a minimum of 1700 hours of documented service to successfully complete host site project
Must be able to work flexible hours, including at least one weekend day per month in order to staff events
Complete all required AmeriCorps documentation and monthly reporting
Complete at least 2 collaborative community service projects to benefit the field of mentoring outside the host site
Maintain a service portfolio and blog posts
Must be able to commute to all corps-wide trainings and events to cultivate future non-profit leaders. Responsibilities include attending a three hour pre-orientation session in August, one week-long MMP orientation, monthly corps meetings, a mid-year retreat and two week-long community service planning sessions – Meetings located in Boston, MA
Must be able to effectively manage time and meet competing demands
Complete all professional development requirements as part of member service agreement
 
Qualifications:
BA/BS strongly preferred
Experience with and/or commitment to youth development, nonprofit organizations and their development
Comfortable with public speaking
Strong writing and editing skills - some experience with blogging and social media preferred
Excellent organization and communication skills
The ability to work independently and as part of a team
Proven leadership and project management abilities
A passion for national and community service
The desire to work with diverse people, organizations and communities
Flexibility, adaptability, and a good sense of humor
Positive attitude
You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an AmeriCorps member.
Knowledge of Greater Boston and it’s neighborhoods a plus
 
Benefits:
$1250 monthly taxable living allowance
$5,730.00 Education Award upon completion of service 
Load deferment and interest accrual payments available upon the successful completion of service
FREE healthcare coverage 
Additional transportation reimbursement for corps-wide meetings and events for qualifying members
250+ hours of Excellent training and networking opportunities on the mentoring field and the nonprofit sector
Seminar session and Graduate certificate in non-profit organizational leadership from Wheelock College
A built in network of Corps members and colleagues 
 
TO APPLY:
Please send cover letter and resume to: HR@bigsister.org. Please include the title of the service position as the subject of your e-mail. 
 

 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.