Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions


Ambassador of Mentoring, Americorps Position
Manager of Recruitment
Manager of Site Based Mentoring
Enrollment & Match Support Specialist, School Based Mentoring

Match Support Specialist, Spanish Speaking
D
evelopment Assistant, Part-Time, Temporary
 

 

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About AmeriCorps: 
AmeriCorps is a national community service program that gives people an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Highland Street AmeriCorps Ambassadors of Mentoring is an AmeriCorps Program where members serve in mentoring programs across Massachusetts. 
 
About Mass Mentoring Partnership (MMP):
Mass Mentoring Partnership (MMP) is fueling the movement to expand empowering youth-adult relationships to meet the needs of communities across Massachusetts. We work with mentoring programs and youth development organizations to assess programmatic needs and organizational capacity to provide customized strategies that strengthen youth, families, and communities.
 
Mass Mentoring Partnership’s AmeriCorps program, the Highland Street Corps Ambassadors of Mentoring, is currently recruiting 25 Ambassadors for the 2015-2016 program year, which begins on August 3, 2015 and runs through June 30, 2016. AmeriCorps Ambassadors complete one year of service at a host organization in Massachusetts. One Ambassador is placed at Big Sister Association of Greater Boston. 
 
 Big Sister Association of Greater Boston’s mission is to help girls realize their full potential by providing them with positive mentoring relationships with women. We are one of 340 affiliated Big Brothers Big Sisters of America organizations across the country; yet, the only one focused exclusively on girls mentoring. With our 60 plus years of experience in serving the girls of Greater Boston coupled with our innovative and dynamic programming, our outcomes for Boston's girls are exceptional. 
 
Responsibilities
The Ambassador of Mentoring (AOM) will be focused on stewarding our volunteers through management, 
planning and facilitation of monthly Big For A Day (BFAD) programming and other opportunities. Our Big for a
Day (BFAD) program offers volunteers who are in the process of becoming Big Sisters, or who are unable to
make the commitment to be a Big Sister and the Little Sisters on our waitlist the opportunity to participate in
fun activities together. This position requires someone who is able to commit to one weekend day per month
upon which program activities are held, in addition to regular work week responsibilities. The following
description outlines the goals and outcomes that this position is expected to achieve.
 
Goal 1:  Steward Volunteers and Partners to Support Agency Goals
The AOM will work closely with the Managers of Recruitment and of Enrollment and Matching to assess Big Sister’s volunteer recruitment and engagement needs. The AOM will run BFAD programming while also working with the Recruitment and Enrollment and Matching Teams to develop new strategies to recruit, engage and steward volunteers. Additionally, the AOM will use the Big for a Day program to engage community and corporate partners that can offer additional experiences and resources to the girls served by Big Sister Association. 
 
Outcomes: 
1.Assess strengths, challenges and opportunities in volunteer engagement, with a focus on how to leverage volunteers to accomplish Big Sister Association goals, including program support, fundraising and volunteer recruitment. 
2.Develop and implement BFAD strategies, working alongside Volunteer Engagement Task Force, to ensure quarterly newsletter and individual communication with each volunteer 
3.Update BFAD training to incorporate additional volunteer opportunities
4.Seventy-five percent of enrolled Big for a Day volunteer participate in one BSA event/opportunity during every 6 month period
5.Recruit 20-30 BFAD volunteers into a long term 1:1 mentoring program (Community-Based Mentoring or School-Based Mentoring), with specific priority on volunteers who can be matched in regional priority areas. 
 
Goal 2:  Engage Potential Little Sisters and Volunteers in Big for a Day Events
 
The AOM will work with the Community Based Mentoring and Recruitment and Community Partnerships teams to enroll and ensure participation from girls in BFAD through high level customer service to families and persistent follow up.  The AOM will also be expected to plan and execute monthly events. This will give AOM the opportunity to assess programmatic strengths, areas for improvement, and make recommendations accordingly. Additionally, the AOM will work to improve processes and administrative and programmatic components of BFAD with a specific focus on developing volunteer engagement and stewardship strategies. 
 
Outcomes: 
1.Plan and execute 10-12 BFAD events, serving 250-300 girls, note events take place on a weekend day a minimum of once a month
2.Develop agency-approved structure to BFAD workflow and programmatic details that can be used in preparation and execution of each BFAD event 
3.Promote 1-2 non-BFAD events per quarter to volunteer corps
4.Recruit volunteers, as needed, into BFAD program to ensure that there are at least 30 volunteers available for each monthly event. 
 
Essential Functions of the Position (required):
Be able to complete a minimum of 1700 hours of documented service to successfully complete host site project
Must be able to work flexible hours, including at least one weekend day per month in order to staff events
Complete all required AmeriCorps documentation and monthly reporting
Complete at least 2 collaborative community service projects to benefit the field of mentoring outside the host site
Maintain a service portfolio and blog posts
Must be able to commute to all corps-wide trainings and events to cultivate future non-profit leaders. Responsibilities include attending a three hour pre-orientation session in August, one week-long MMP orientation, monthly corps meetings, a mid-year retreat and two week-long community service planning sessions – Meetings located in Boston, MA
Must be able to effectively manage time and meet competing demands
Complete all professional development requirements as part of member service agreement
 
Qualifications:
BA/BS strongly preferred
Experience with and/or commitment to youth development, nonprofit organizations and their development
Comfortable with public speaking
Strong writing and editing skills - some experience with blogging and social media preferred
Excellent organization and communication skills
The ability to work independently and as part of a team
Proven leadership and project management abilities
A passion for national and community service
The desire to work with diverse people, organizations and communities
Flexibility, adaptability, and a good sense of humor
Positive attitude
You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an AmeriCorps member.
Knowledge of Greater Boston and it’s neighborhoods a plus
 
Benefits:
$1250 monthly taxable living allowance
$5,730.00 Education Award upon completion of service 
Load deferment and interest accrual payments available upon the successful completion of service
FREE healthcare coverage 
Additional transportation reimbursement for corps-wide meetings and events for qualifying members
250+ hours of Excellent training and networking opportunities on the mentoring field and the nonprofit sector
Seminar session and Graduate certificate in non-profit organizational leadership from Wheelock College
A built in network of Corps members and colleagues 
 
TO APPLY:
Please send cover letter and resume to: HR@bigsister.org. Please include the title of the service position as the subject of your e-mail. 
 

Manager of Recruitment
Big Sister Association is seeking a dynamic individual to recruit girls and a diverse pool of volunteers to meet our organizational growth goals.As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
Responsibilities:

Leadership
  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations
  • Work collaboratively with Program Managers to ensure an optimal geographic balance between youth in process and prospective volunteers
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Participate on organization-wide Leadership Team, contributing effective solutions and decision-making to ensure universal success
  • Routinely communicate and coordinate corporate partnership development with the Development office and VP of Strategic Partnerships
Volunteer Recruitment and Engagement
  • Develop, implement and manage annual recruitment plans
  • Recruit the volunteers needed to achieve annual targets for Total Girls Served in all programs
  • Increase the number of women of color in the volunteer corps
  • Identify opportunities to engage volunteers, matches and staff in neighborhood and community events
  • Implement and oversee College Ambassador program
  • Oversee college and university partnership recruitment
  • Monitor volunteer enrollment patterns and communicate volume and geography needs to ensure that organizational goals are met
Child Recruitment and Engagement
  • Identify and cultivate partnerships with organizations and individuals to recruit girls as needed
  • Monitor child enrollment patterns and communicate volume and geography needs to ensure that organizational goals are met
Recruitment Marketing/Communications
  • Create recruitment materials using the organizational Style Guide and collaborate with VP of Marketing to ensure alignment
  • Conduct research necessary to identify venues for recruiting women to meet growth goals
 
Qualifications
  • Bachelors degree with 3-5 years in volunteer recruitment/management, account management or related fields
  • Marketing/Public Relations/Customer Service experience preferred
  • Demonstrated experience working effectively in diverse communities including communities of color
  • Ability to give and receive constructive feedback
  • Access to a car strongly preferred
  • Excellent interpersonal skills
  • Excellent written, oral and presentation skills
  • Excellent organizational skills—detail-oriented and able to multi-task.  Demonstrated competency in project management
  • Strong team-building, collaboration and consensus-building skills;  Comfortable entering into new situations and partnerships—corporate, university, and community-based
  • Good judgment and problem-solving skills
  • Community organizing experience a plus
  •  Working knowledge of basic Microsoft Word, Excel and PowerPoint programs and data management systems
  • Interest in women and girls’ issues
 
Reports to: Vice President of Programs and Recruitment
 
TO APPLY
Please send cover letter and resume with subject line Manager of Recruitment to: hr@bigsister.org
 
Big Sister Association is seeking dynamic individuals to join our Site Based Mentoring team. As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  

Reporting to the Vice President of Programs, the co-manager of Site-Based Mentoring is responsible for all aspects of service delivery to ensure that the department achieves its annual growth and quality goals through department leadership, group facilitation, program administration, curriculum development, and intra-agency collaboration.
 
Responsibilities:
 
Leadership:
  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations 
  • Work collaboratively with Co-Manager of Site-Based Mentoring and Program Managers to ensure a high quality training program and service delivery for interns and staff
  • Attend management meetings as requested
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Lead Little Sister Teen Board and Teen Engagement Committee
 
Program Management:
  • Lead and facilitate the Life Choices and Real Choices Strong Voices (RCSV) programs, addressing health and wellness topics, such as puberty and sexual health, healthy relationships, conflict resolution, and goal setting
  • Design and maintain curriculum and training programs to promote girls’ development by ages and stages of development across all mentoring services.  Audiences include girls ages 7-20, volunteers, parents/guardians and agency staffOversee High School Mentoring, Workplace Mentoring and other specialized group programming within Site-Based Mentoring department
  • Develop and sustain new and existing relationships with potential program sites and partners
  • Coordinate and manage department curriculum, including on-going evaluation to ensure that both content and delivery meet the needs of the girls and communities we serve
  • Oversee quality assurance activities, including, but not limited to surveys, evaluations, database management and case reviews
  • Monitor enrollment patterns and communicate volume and geography needs to ensure that new match goals are achieved at each site
  • Ensure that Big Sister is visible and highly regarded in all sites. Oversee partner engagement activities and initiatives as indicated
  • In collaboration with the appropriate staff, monitor volunteer enrollment patterns to ensure that growth goals are achieved for each site 
  • Develop, implement and evaluate new program models as determined
  • Compile and analyze external research on girls needs and program best practices
  • Integrate new research-based best practices into agency curriculum and training services
  • Provide researched-based content for fundraising grants and reports; and newsletters, e-communications and other marketing material
  • Other duties as assigned
 
Qualifications
  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology. Master’s degree preferred
  • Demonstrated skills in coordinating and facilitating groups for adolescent girls and conducting group training
  • Experience analyzing and synthesizing data for curriculum design and training
  • Strong communication and interpersonal skills 
  • Ability to give and receive constructive feedback
  • Commitment to professional development
  • Highly organized and flexible in a dynamic environment
  • Strong written and verbal communications skills
  • Leadership skills—demonstrated initiative to identify problems and opportunities with feasible recommendations for action
  • Demonstrated site contact and site management experience
  • Strong sense of ownership in department functions
  • Commitment to goals and mission of the Big Sister Association of Greater Boston
  • Flexible schedule and ability to work evenings and weekends
 
 
Reports to:  Vice President of Programs

TO APPLY
Please send cover letter and resume with subject line Manager of Site-Based Mentoring to:hr@bigsister.org
 
  
Big Sister Association is seeking dynamic individuals to join our School-Based Mentoring team.  School-Based Mentoring is a one-to-one mentoring program which matches elementary school girls with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Enrollment & Match Support Specialist is responsible for conducting both Potential Little Sister and Potential Big Sister assessments and making thoughtful match decisions with the goal of creating long and strong match relationships.  The specialist will conduct assessments, manage caseload and make new match relationships.  The specialist is also responsible for conducting match introductions to launch new match relationships and providing case management support to match participants to ensure longer and stronger match relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Conduct in-office or at worksite assessments of potential volunteer mentors. Conduct in-school assessments of potential mentees.
  • Conduct assessments according to agency standards and meet monthly goals
  • Match potential volunteer mentors on caseload with potential mentees on wait list
  • Make thoughtful match decisions based on volunteer mentor and mentee preferences and other information gathered in interview.
  • Maintain an assigned caseload of approximately 90 School-Based matches
  • Contact volunteers, parents, and children according to agency standards based on length of match, in order to:
  • Provide on-going risk management and support to keep the match strong;
  • Discuss match activities, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the AIM database with relevant case information
  • Write and input comprehensive documentation regarding match participant discussions within agency database according to BBBSA and agency timeframes and standards for every touch point with a match participant 
  • Administer match surveys and annual outcome evaluations with parent, child and volunteer
  • Facilitate match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Regularly visit school sites to provide on-site support and assure program quality standards
  • Promote positive relationships and ongoing collaboration with school personnel and community
  • Become familiar with community resources for client information/referral and share knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
 Qualifications
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • One year experience in a non-clinical case management environment preferred and within a role that required a heavy volume of phone work for extended periods of time
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills 
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Bilingual fluency in English/Mandarin/Cantonese strongly preferred 
  • Bilingual fluency in English/Spanish helpful, but not required
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of School-Based Mentoring
TO APPLYPlease send cover letter and resume to hr@bigsister.org

 
Big Sister Association is seeking dynamic individuals to join our Community-Based Mentoring team.  Community-Based Mentoring is a one-to-one mentoring program which matches girls, age 7-15, with women mentors.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult.  
 
The Match Support Specialist provides case management support to participants to ensure longer and stronger mentoring relationships.  The Specialist also conducts introductions to launch new mentoring relationships.
 
Essential Functions, Responsibilities, and Activities:
  • Maintain an assigned caseload of approximately 90 Community-Based matches 
  • Contact volunteers, parents and children according to agency standards based on length of match, in order to:
  • Provide both on-going risk management and support to keep the match strong;
  • Discuss match activity, personal safety reminders, and accomplishments;
  • Make assessments and produce comprehensive documentation related to individual training needs, information, and support needs for each match participant
  • Share information about agency activities, programs, and opportunities to donate
  • Conduct match introductions and match closures according to agency standards
  • Re-engage volunteers, children and parents as appropriate after match closure
  • Conduct match surveys and annual outcome evaluations with parent, child and volunteer
  • Attend match activities as assigned, seeking opportunities to make meaningful in-person contacts with matches
  • Become familiar with community resources for client information/referral and sharing knowledge and information with staff members as appropriate
  • Attend and participate in all team, staff and program meetings
  • Participate in weekly supervision meetings to share pertinent information and escalate issues as they arise
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor
Education, Experience, and Other Requirements
  • Bachelor’s degree required and Master’s degree preferred in social or human sciences, such as social work, sociology or psychology
  • Fluent in Spanish (writing, reading & speaking)
  • One year experience in a case management environment that required a heavy volume of phone work preferred
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel
  • Prior experience working with a database helpful
  • Availability and flexibility to work weekday evenings and weekends on a regular basis, as well as travel to varying local venues
  • Flexibility to work with diverse populations
  • Sensitivity to and experience in working with girls and women
Reports to: Manager of Match Support
TO APPLYPlease send cover letter and resume with subject line Match Support Specialist, Spanish Speaking to hr@bigsister.org

 
 
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Development Assistant

The Development Department is responsible for raising critical funds to support Big Sister Association’s mentoring programs and increasing Big Sister’s visibility in the community in order to increase funding and awareness of our programs. We are seeking an intern to support the planning of fundraising initiatives including a campaign to increase matching gifts. Duties will include:

 The Development Assistant will provide administrative support to the Development Department for approx. 30 hours per week from mid-May through Early August.  The Development Assistant’s primary focus will be Big Sister’s Annual Car Raffle and responsibilities will include, but are not limited to data entry, gift processing and selling raffle tickets.    
 
Big Sister’s Annual Car Raffle:
Process incoming ticket purchases via mail, website, and site sales
Process payments via credit card, cash, and check
Prepare and send tickets and confirmation to ticket buyers
Enter buyer information into Abila Fundraising (data management system)
Make follow-up calls to previous ticket buyers who have yet to participate
Act as a back-up for selling tickets at designated locations throughout Boston
 
General Development:
Assist with general gift processing
Prepare and send donation confirmation receipts to donors
 
Qualifications
Strong organizational skills
Experience with database software & data entry 
Attention to detail and high level of accuracy
 
 
Reports to: Development Specialist

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.