Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

We are committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color are encouraged to apply. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions


Vice President of Finance

Assistant Manager of Match Support

Manager of Site-Based Mentoring

Part-Time, Temporary, Enrollment & Match Support Specialist

 

 

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Vice President of Finance

 

Reporting to the CEO, the Vice President of Finance serves as a senior leadership team member. This person will be responsible for hands-on financial activities while also being an active participant in, and driver of, the organization’s overall strategy. S/he will lead all financial administration, business planning, and budgeting. As a member of the senior leadership team, s/he will serve on two Board of Director committees, Finance and Investment, and be a liaison for the Audit committee. The successful candidate will also contribute to the organization’s information technology and human resource initiatives. 

 

Responsibilities:

  • Oversee budgeting, and the implementation of budgets, to monitor progress and present operational metrics both internally and externally.
  • Maintain financial record systems in accordance with Generally Accepted Accounting Principles, and monitor the use of all funds.
  • Prepare all financial reporting materials to Big Sister’s Board of Directors; prepare and communicate monthly and annual financial statements.
  • Manage cash flow and forecasting; direct all financial, project-based, and departmental accounting.
  • Participate in the ongoing strategic planning process as an integral member of the senior management team.
  • Oversee long-term budgetary planning and cost management 
  • Engage the Vice President of Development to align financial management with short- and long-term financial planning and projections.
  • Review cash and short term investment accounts on a daily basis; maintain cash and short term investment account balances and credit line usage. 
  • Negotiate credit line (renewal), including capacity, interest rate, and fees, annually. 
  • Review and record payroll.
  • Ensure tax and regulatory compliance.
  • Manage salary increases; ensure global merit increase not exceeded. 
  • Evaluate all benefits negotiations, ensuring the most competitive packages for Big Sister’s employees.
  • Manage the external audit of Big Sister’s finances on an annual basis to ensure a thorough and smooth review of Big Sister’s financial position. 
  • Ensures that contract or grant-based financial obligations, including government grants, are communicated and operationally met.
  • Customize grant budget to ensure highest probably of success. 
  • Review all formal finance-, HR, and IT-related procedures, processes, and administration, recommending improvements to the systems in place. 

 Qualifications:

  • A minimum of a BS; CPA preferred; MBA would be a plus.
  • Must have experience working in non-profit accounting; managing finance, budgeting, control and reporting.
  • Knowledge of IT and Human Resource Administration will be an advantage.
  • Working knowledge of Excel, QuickBooks and FASB guidelines
  • Experience working with external auditors, internal controls and compliance related issues.
  • Mature and proactive, with evidence of having worked as a true business partner to the CEO and a participatory team player with the senior leadership team.
  • Skill in evaluating, developing, and recommending financial, HR, and technology policies and procedures.
  • A collaborative and flexible style, with a strong social service mentality. Must have a passion for Big Sister’s mission.
  • A hands-on manager with integrity and a desire to work in a dynamic, mission-driven environment.
  • Ability to give and receive feedback as a tool for growth.
  • Ability to work independently 
Reports to: Chief Executive Officer

Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to apply.  If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
TO APPLYPlease send cover letter and resume with subject line VP of Finance to hr@bigsister.org
 

 


Assistant Manager of Match Support
 

Reporting to the Manager of Match Support, the Assistant Manager of Match Support is responsible for working with the Manager to oversee all aspects of service delivery, ensuring that the department achieves its annual growth and quality goals through department leadership, program administration and intra-agency collaboration.
 
Responsibilities:

Leadership

  • Interview, hire, train and supervise staff
  •  Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff performance evaluations
  • Work collaboratively with Manager of Match Support, Manager of Enrollment and Matching and team members to meet departmental goals
  •  Attend management meetings
  •  Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Ability to give and receive constructive feedback

 
Program Management:

  • In collaboration with Manager of Match Support:
  • Oversee all aspects of the match support process for Big and Little Sisters in the Community-Based Mentoring program
  •  Accountable for department performance
  • Monitor operational effectiveness using work flow and tracking systems, track performance & develops measures to ensure growth, minimize risk and meet annual department matching goals.
  • Oversee quality assurance activities, including, but not limited to surveys, evaluations, and case reviews.
  •  Develop, implement and evaluate new program models as indicated
  •  Integrate new research-based best practices into agency
  •  Provide data and content for fundraising grants and reports; and newsletters, e-communications and other marketing materials as needed
  •  Other duties as assigned

 
Qualifications:

  •  Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology. Master’s  degree and/or LICSW preferred
  •  Experience as a supervisor, preferably in social service or youth development role
  •  Skilled at providing customized direction, coaching, and customer service
  •  Ability to work with all departments, diverse team and clients, and demonstrated skills with working with multi-cultural populations
  •  Leadership skills—demonstrated initiative to identify problems and opportunities with feasible recommendations for action
  •  Highly organized and flexible in a dynamic environment
  •  Ability to multi-task in deadline-driven situations
  • Strong commitment to and understanding of issues relevant to girls and women
  • Commitment to goals and mission of the Big Sister Association of Greater Boston
  • Flexible schedule and ability to work evenings and weekends

 
Reports to:  Manager of Match Support
 
 
TO APPLY: Please send cover letter and resume with subject line Assistant Manager of Match Support to: hr@bigsister.org
 

Manager of Site-Based Mentoring


Reporting to the Vice President of Programs & Recruitment, the co-manager of Site-Based Mentoring is responsible for all aspects of service delivery to ensure that the department achieves its annual growth and quality goals through department leadership, group facilitation, program administration, curriculum development, and intra-agency collaboration.
 
Responsibilities:

Leadership:

  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations
  • Work collaboratively with Co-Manager of Site-Based Mentoring and Program Managers to ensure a high quality training program and service delivery for interns and staff
  • Attend management meetings as requested
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Lead Little Sister Teen Board and Teen Engagement Committee

 
Program Management:

  • Co-manage the  Site-Based Mentoring department
  • Develop and sustain new and existing relationships with potential program sites and partners
  • Oversee quality assurance activities, including, but not limited to surveys, evaluations, database management and case reviews
  • Monitor enrollment patterns and communicate volume and geography needs to ensure that new match goals are achieved at each site
  • Ensure that Big Sister is visible and highly regarded in all sites. Oversee partner engagement activities and initiatives as indicated
  • In collaboration with the appropriate staff, monitor volunteer enrollment patterns to ensure that growth goals are achieved for each site
  • Develop, implement and evaluate new program models as determined
  • Compile and analyze external research on girls needs and program best practices
  • Integrate new research-based best practices into program delivery
  • Provide researched-based content for fundraising grants and reports; and newsletters, e-communications and other marketing material
  • Other duties as assigned

 
Qualifications

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology. Master’s degree preferred
  • Demonstrated skills in coordinating and facilitating groups for adolescent girls and conducting group training
  • Experience analyzing and synthesizing data
  • Strong communication and interpersonal skills
  • Ability to give and receive constructive feedback
  • Commitment to professional development
  • Highly organized and flexible in a dynamic environment
  • Strong written and verbal communications skills
  • Leadership skills—demonstrated initiative to identify problems and opportunities with feasible recommendations for action
  • Demonstrated site contact and site management experience
  • Strong sense of ownership in department functions
  • Commitment to goals and mission of the Big Sister Association of Greater Boston
  • Flexible schedule and ability to work evenings and weekends

 
 
Reports to:  Vice President of Programs
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
TO APPLY
Please send cover letter and resume with subject line Manager of Site-Based Mentoring to:
hr@bigsister.org
 

 

Part-Time, Temporary Enrollment & Match Support Specialist


Big Sister Association is seeking dynamic individuals to assist our Community-Based Mentoring team in conducting an exciting grant-funded, 18 month research project focused on increasing positive outcomes in mentoring for youth affected by incarceration. 
 
The Enrollment and Match Support Specialist position is an 18 month, grant-funded, part time position that will average 15 hours/week and fluctuate depending on the season. POM Specialist will be responsible for child assessments, providing intensive training to volunteers, supporting matches, collecting data for the study and recruitment support, as needed. The position may also include additional responsibilities during the grant cycle and requires flexibility.  
 
Responsibilities

  • Conduct home assessments of mentees and their families
  • Collect consent from mentees in their families to participate in study
  • Provide training to volunteers at the time of their match and throughout the time that they are matched
  • Maintain an assigned caseload of approximately 36 matches
  • Maintain all administrative aspects of the matches including preparing, collecting and updating all forms, keeping accurate records and updating the database with relevant case information
  • Write and input comprehensive documentation regarding match participant discussions within agency database according to BBBSA and agency timeframes and standards for every touch point with a match participant
  • Administer match surveys and annual outcome evaluations with parent, mentee and volunteer and strive for a 100% completion rate
  • Facilitate match introductions and match closures according to agency standards
  • Become familiar with community resources for client information/referral and share knowledge and information with staff members as appropriate
  • Assist with agency special events as requested
  • Other duties as assigned by direct supervisor

 
 
Qualifications:

  • Bachelor’s Degree required, experience in related field and/or some social work coursework preferred.
  • This is a part time, grant-funded, 18 month temporary position starting in January. Schedule is somewhat flexible, but candidates must be able to work an average of 15 hours/ work week, including some early mornings and/or late evenings to accommodate volunteers and families’ schedules.
  • Excellent customer service skills and experience interacting with diverse populations. Preference to candidates who have experience working specifically with families affected by incarceration and/or who have been trained in trauma informed care.
  • One year experience in a non-clinical case management environment preferred
  • Comfort with public speaking required and experience facilitating trainings for volunteers preferred
  • High level of cultural competence expressed in a willingness to grow and learn about differences as well as an ability to relate to people whose backgrounds are different from your own.
  • Ability to prioritize, multi-task and complete projects in a timely manner
  • Ability to give and receive feedback for personal growth
  • Commitment to working in an office environment that values making contributions beyond your immediate role and participating in cross-departmental efforts
  • Access to a car strongly preferred
  • Intermediate proficiency with Microsoft Word, Outlook and Excel and keyboard skills
  • Prior experience working with a database helpful
  • Bilingual fluency in English/Spanish strongly preferred
  • Sensitivity to and experience in working with girls and women

 
 
Reports to: Manager of Match Support
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to apply.  If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply.                              

TO APPLY:
Please send cover letter and resume with subject line Part-Time Enrollment & Match Support Specialist to: hr@bigsister.org 

 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.