Current Openings

Whether this is your first job out of college or you are a seasoned professional, you will have the opportunity to grow personally and professionally in our collaborative, driven, highly energetic environment. We believe in the power of transformative relationships for the girls we serve and the staff who work here. If you are willing to give and receive constructive feedback, are proactive, have a positive attitude and the desire to work in partnership with the community we serve, then join us!

 

Big Sister is especially interested in hiring women who have been personally impacted by our organization. If you were a Big Sister or Little Sister in our mentoring program, we encourage you to apply. Your experience will bring a unique and valued perspective to a career with Big Sister Boston.

We are committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color are encouraged to apply. If you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. You may submit your cover letter and resumé by clicking on the email link at the bottom of the position you are interested in, and attach your cover letter and resumé as a Word document or a PDF.

 

Open Positions


Director of Match Support

Manager of Site-Based Mentoring

Ambassador of Mentoring

Program Assistant, Part-Time

Development Assistant, Part-Time, Temporary


 

 

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Director of Match Support


Reporting directly to the Vice President of Programs, the Director of Match Support serves as a member of the Management Team, overseeing service delivery of our signature program with a focus on high-quality support to our mentors, mentees, and mentees’ families.  This leadership positon is an exciting opportunity to coach a high performing team that will strengthen, nurture and support long-term, caring relationships between mentors and mentees. The Director will develop community relationships, enhance program practices, and creatively address and solve challenges.  In partnership with the Vice President of Programs, this position is responsible for growth and innovation of our award-winning Match Support initiatives.
 
 
Responsibilities

  • Manage  and oversee delivery of match support program and responsible for achieving department goals and build a team of highly motivated staff with focus on quality, growth and innovation
  • Provide supervision, support and training of managers and staff
  • Directly supervise Assistant Manager, Coordinators, Program Event Specialist and provide back-up supervision
  • Promote Big Sister Association by participating in external community partner meetings as needed
  • Seek out and develop innovative partnerships with other non-profits to identify areas of collaboration and knowledge sharing
  • Coordinate and facilitate internal housing development partnership meetings
  • Oversee volunteer training program and program events for mentors and mentees
  • Manage grant-funded initiatives and  report on grant deliverables
  • Work in collaboration across departments in order to contribute and meet organizational goals
  • Keep Vice President of Programs, Management Team and staff up to date on program related information
  • Direct and monitor implementation of program policies and procedures for effective service delivery
  • Use data to inform decisions regarding program changes, new initiatives and efficient work-flow of direct service staff
  • Oversee quality assurance activities, including, but not limited to surveys, evaluations, and case reviews.
  • Assume responsibility for Programs in the absence of the Vice President of Programs and directly report to the CEO

 
 
Qualifications:

  • Bachelor’s degree required, preferably in social work, sociology, women’s studies or psychology. Master’s degree preferred
  • Minimum of three years of management experience
  • Exceptional interpersonal skills in working with diverse individuals and groups.  Awareness, understanding, and appreciation of what it takes to build diversity
  • Ability to think strategically about program conceptualization, development, implementation and evaluation
  • Success in a performance-driven environment
  • Strong oral and written communication skills
  • Detailed- oriented, highly organized and flexible in a dynamic environment
  • Training development and facilitation experience
  • Ability to give and receive feedback as a tool for growth
  • Leadership skills—demonstrated initiative to identify problems and opportunities with recommendations for action
  • Direct service experience with youth and/or youth programming
  • An understanding of Boston neighborhoods and key community organizations
  • Ability to speak in public forums effectively
  • Excellent problem solving skills
  • Holds self and others accountable to achieve positive outcomes and goals
  • Strong commitment to girls’ and women’s development
  • Ability to work collaboratively across departments, diverse team and clients, and demonstrated skills working with multi-cultural populations

 
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
TO APPLY
Please send cover letter and resume with subject line DIRECTOR OF MATCH SUPPORT to:
hr@bigsister.org
 

 
 

 

Manager of Site-Based Mentoring


Reporting to the Vice President of Programs & Recruitment, the co-manager of Site-Based Mentoring is responsible for all aspects of service delivery to ensure that the department achieves its annual growth and quality goals through department leadership, group facilitation, program administration, curriculum development, and intra-agency collaboration.
 
Responsibilities:

Leadership:

  • Interview, hire and train staff/interns
  • Provide ongoing coaching, corrective feedback and professional development support
  • Coordinate, monitor and evaluate workload and performance
  • Conduct staff/intern performance evaluations
  • Work collaboratively with Co-Manager of Site-Based Mentoring and Program Managers to ensure a high quality training program and service delivery for interns and staff
  • Attend management meetings as requested
  • Work collaboratively with others to lead strategic planning initiatives for the department
  • Provide collaborative support to other programs as assigned
  • Lead Little Sister Teen Board and Teen Engagement Committee

 
Program Management:

  • Co-manage the  Site-Based Mentoring department
  • Develop and sustain new and existing relationships with potential program sites and partners
  • Oversee quality assurance activities, including, but not limited to surveys, evaluations, database management and case reviews
  • Monitor enrollment patterns and communicate volume and geography needs to ensure that new match goals are achieved at each site
  • Ensure that Big Sister is visible and highly regarded in all sites. Oversee partner engagement activities and initiatives as indicated
  • In collaboration with the appropriate staff, monitor volunteer enrollment patterns to ensure that growth goals are achieved for each site
  • Develop, implement and evaluate new program models as determined
  • Compile and analyze external research on girls needs and program best practices
  • Integrate new research-based best practices into program delivery
  • Provide researched-based content for fundraising grants and reports; and newsletters, e-communications and other marketing material
  • Other duties as assigned

 
Qualifications

  • Bachelor’s degree required, preferably in a social or human science, such as social work, sociology or psychology. Master’s degree preferred
  • Demonstrated skills in coordinating and facilitating groups for adolescent girls and conducting group training
  • Experience analyzing and synthesizing data
  • Strong communication and interpersonal skills
  • Ability to give and receive constructive feedback
  • Commitment to professional development
  • Highly organized and flexible in a dynamic environment
  • Strong written and verbal communications skills
  • Leadership skills—demonstrated initiative to identify problems and opportunities with feasible recommendations for action
  • Demonstrated site contact and site management experience
  • Strong sense of ownership in department functions
  • Commitment to goals and mission of the Big Sister Association of Greater Boston
  • Flexible schedule and ability to work evenings and weekends

 
 
Reports to:  Vice President of Programs
 
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
TO APPLY
Please send cover letter and resume with subject line Manager of Site-Based Mentoring to:
hr@bigsister.org




Ambassador of Mentoring


 
Big Sister Association of Greater Boston ignites girls’ passion and power to succeed through positive mentoring relationships with women and enrichment programs that support girls’ healthy development.  We empower women and girls through a variety of gender-specific programs and opportunities focused on their unique needs.  We serve more than 2700 girls between the ages of 7 and 15 in 69 towns and cities. If you are excited by the idea of being part of a collaborative, purpose driven team that works to impact the Greater Boston community one girl at a time, then join us!  To learn more about Big Sister Boston visit www.bigsister.org.
 
Project Description:
The Ambassador of Mentoring (AOM) will play a leadership role in developing the Big for a Day (BFAD) program into a dynamic portal where volunteers and corporate/community partners experience the power of mentoring and branch out to support a wide variety of Big Sister Boston’s programming and enrichment services. The BFAD program serves 25 girls from our waitlist monthly, by matching them with Big for a Day Big Sisters for a one-day event. The events are sponsored by corporate/ community partners in alignment with our enrichment program themes which include STEM, the Arts, Health and Fitness, College and Job Readiness and Civic Engagement.  The AOM will: 1) coordinate direct implementation of the BFAD program, including enrolling, training and stewarding volunteers; providing high quality customer service to corporate and community partners and to families, and 2) develop and document the protocols to transition women and corporate/community partners from BFAD into longer-term one-to-one programs and into other opportunities that support the organization’s priorities, including recruitment, marketing, fund development, and program supports.
 
Program Summary:
Twenty-Five AmeriCorps Ambassadors will complete a year of service from August 2016-June 2017. These members will be placed at one host site location to build the capacity of youth mentoring programs and organizations in the areas of match support; marketing and mentor recruitment; mentor/mentee/parent training; and program development, evaluation and start up.
 
All Highland Street AmeriCorps Ambassadors of Mentoring will work on volunteer mentor recruitment efforts in their host organization as well as work with other Corps members to complete statewide community service projects that benefit the field of mentoring in Massachusetts. AmeriCorps Ambassadors will be supervised by their host organization and the Mass Mentoring Partnership AmeriCorps Program Manager.
 
Requirements:

  • Strong organizational skills
  • Ability to meet deadlines
  • Proficiency using Microsoft Office programs
  • Utilize the Microsoft Office Suite for monthly data entry and reporting
  • Excellent oral and written  communication skills
  • Capacity to build rapport and communicate clearly and effectively with volunteers, girls and parent/guardians, and corporate and community partners
  • Open and responsive to feedback
  • The ability to work independently and as part of a team
  • Knowledge of Greater Boston and it’s neighborhoods a plus
  • Multi-language proficiency a plus
  • Demonstrated skills in workshop and training program delivery, a plus
  • Interest in blogging and use of social media to build visibility and do community outreach

 
AmeriCorps Service Requirements:

  • You must be a U.S. citizen, national, or legal permanent resident alien of the U.S. to be an AmeriCorps member.
  • Complete a minimum of 1,700 hours of documented service to complete host site project
  • Complete all required AmeriCorps documentation and monthly reporting
  • Complete at least 2 collaborative community service projects to benefit the field of mentoring
  • Maintain a service portfolio and blog posts
  • Commute to all corps-wide trainings and events to cultivate future non-profit leaders. (Reimbursements available for qualifying members)
    • Responsibilities include attending pre-orientation session, orientation, monthly corps meetings, a mid-year retreat and two week-long community service planning sessions – Meetings located in Greater Boston
  • Effectively manage time, projects, and meet competing demands
  • Complete all professional development requirements as part of member contract

 
 
Qualifications

  • BA/BS strongly preferred or equivalent experience
  • Experience with and/or commitment to youth development
  • A passion for volunteerism and community service
  • The desire to work with diverse people, organizations and communities
  • Strong writing and editing skills
  • Some experience with marketing – material design, blogging and social media preferred
  • Public speaking
  • Interest in nonprofit organizations and their development
  • Excellent organization and communication skills
  • The ability to work independently and as part of a team
  • Proven leadership and project management abilities
  • Flexibility, adaptability, and a good sense of humor
  • Positive attitude

 
Position Benefits:

  • A $5,775 educational award upon completion of service
  • $1,250 pre-taxed stipend per month
  • Graduate certificate in Nonprofit Leadership
  • Additional transportation reimbursement for qualifying members
  • 250+ hours of professional training and networking opportunities in the mentoring field and the non-profit sector
  • Free health care coverage
  • Childcare vouchers
  • Loan deferment and interest accrual payment for qualifying loans upon completion of service
  • A nation-wide Alumni network
  • A built-in network of AmeriCorps members and colleagues - with the potential to make lifelong friends!

TO APPLYPlease send cover letter and resume with subject line Ambassador of Mentoring to hr@bigsister.org

All applications require a resume that outlines how your skills and experience meet the qualifications of the position and a cover letter stating how you heard about this opportunity and why it interests you, either in Word / PDF format and a list of 3 references.
 
We are interested in recruiting AmeriCorps members who call Massachusetts home. MMP is committed to building a culturally diverse staff and strongly encourages applications from persons with a disability, males, and minority candidates. Note: Positions are contingent upon continued CNCS grant funding.


 

About AmeriCorps:
AmeriCorps is a national community service program that gives people an opportunity to apply their skills and ideals towards helping others and meeting critical needs in the community. The Highland Street AmeriCorps Ambassadors of Mentoring is an AmeriCorps Program where members serve in mentoring programs across Massachusetts.
 
Organizational Description:
Mass Mentoring Partnership (MMP) is fueling the movement to expand quality mentoring for youth to meet the needs of communities across Massachusetts. MMP serves more than 200 mentoring programs statewide supporting 30,000 youth in mentoring relationships. We provide services including training and technical assistance; networking and professional development; mentor recruitment campaigns; advocacy; resource development & recognition; and mentor-mentee match activities.

 



Program Assistant, Part-Time


Big Sister Association is seeking a dynamic individual to join our team.  As a Big Sister staff member you will contribute to a mentor-rich community in which every girl has access to the individual nurturing, guidance and support she needs to become a confident, competent and caring adult. 
 
 
Responsibilities

  • Conduct telephone reference checks for prospective volunteers
  • Assist in processing volunteer and client applications
  • Create filing folders for mentoring department programs
  • Data entry
  • Prepare mailings
  • Assist in front desk coverage by answering phone calls and providing information to callers pleasantly and professionally
  • Meet, greet, and assist volunteers and visitors, determine their needs and/or direct them to the appropriate staff in a welcoming, professional manner
  • Other administrative tasks as assigned

 
Qualifications

  • Associate degree required, bachelor’s degree preferred
  • This is a 20 hour per week position. Schedule is somewhat flexible, but candidates must be able to work 3-4 days per week during business hours, including one evening per week.
  • Excellent customer service skills
  • Prior experience working in an office setting
  • Ability to prioritize, multi-task and complete projects in a timely manner
  • Detail-oriented
  • Ability to give and receive feedback for personal growth
  • High level of professionalism
  • Strong organizational skills over the phone and in-person
  • Proficiency using Microsoft Office Programs (Word, Excel)
  • Demonstrated ability to handle confidential information
  • Ability to work independently  and problem solve
  • Fluency in one of the following languages preferred:  Spanish, Cantonese, Portuguese, Haitian Creole, and Cape Verdean Creole.

 
Reports to:  Manager of Enrollment and Matching
                                                                                   
Big Sister is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual and bicultural candidates are strongly encouraged to applyIf you are interested in working at a well-established, fast-paced and supportive organization committed to serving girls, please apply. 
 
Please send cover letter and resume with subject line PT Program Assistant to:
Email: hr@bigsister.org

 
Development Assistant

 

Reporting to the Development Specialist, the Development Assistant will provide administrative support to the Development Department .The Development Assistant’s primary focus will be Big Sister Boston’s Annual Car Raffle and responsibilities will include, but are not limited to data entry, gift processing and selling raffle tickets.    
 

Responsibilities

Big Sister Boston’s Annual Car Raffle:

  • Process incoming ticket purchases via mail, website, and site sales
  • Process payments via credit card, cash, and check
  • Prepare and send tickets and confirmation to ticket buyers
  • Enter buyer information into Abila Fundraising (data management system)
  • Make follow-up calls to previous ticket buyers who have yet to participate
  • Act as a back-up for selling tickets at designated locations throughout Boston

 
General Development:

  • Assist with general gift processing and database updates
  • Prepare and send donation confirmation receipts to donors

 
Qualifications

  • Experience with database software & data entry
  • Attention to detail and high level of accuracy
  • Ability to multi-task
  • Ability to work independently
  • Ability to meet deadlines
  • Strong organizational skills
  • Interest in issues affecting women and girls

 
Big Sister Association of Greater Boston is committed to hiring staff who reflect the diversity of the communities we serve. Candidates of color, bilingual, and bicultural candidates are strongly encouraged to apply.  If you are interested in working at a well-established, fast-paced, and supportive organization committed to serving girls, please apply.
 
Reports to:
Development Specialist
 
TO APPLY:
Please send cover letter and resume with subject line “Development Assistant to hr@bigsister.org
 
 

 

Disclaimer:  Although Big Sister has attempted to accurately and thoroughly describe these positions, Big Sister reserves the right to change the same, including changing, adding to or subtracting from the duties outlined, within the sole discretion of the organization, at any time, with or without advance notice.  This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position.  This job description is not an employment contract, implied or otherwise.  The employment relationship remains “at-will.”  The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.